Job Overview
Compensation
Hourly
Exact $28.75
Work Schedule
Standard Hours
Day Shifts
Benefits
weekly pay
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
team environment
Work-life balance
Job Description
JobsRUs.com is a dedicated employment platform committed to connecting job seekers with reputable employers across various industries. In partnership with clients and businesses nationwide, JobsRUs.com provides comprehensive hiring solutions that enable companies to find qualified candidates efficiently and job seekers to discover rewarding career opportunities. The platform is known for its user-friendly interface, timely updates, and tailored job listings, making it a trusted resource for employment-related needs. JobsRUs.com serves as a bridge between talent and opportunity, contributing to workforce development and economic growth in the regions it serves.
Our client in Mishawaka, Indiana, is looking to fill the position of Commercial Lines Customer Service Representative. This is a full-time, first-shift opportunity with a competitive pay rate of $28.75 per hour, and a schedule of Monday through Friday from 8 a.m. to 5 p.m. EST. The role involves supporting commercial property and casualty insurance accounts by providing exceptional customer service and administrative support. The ideal candidate will serve as a critical liaison between clients, insurance carriers, producers, and internal staff, ensuring smooth and accurate management of policies and accounts.
The Commercial Lines Customer Service Representative will handle day-to-day servicing responsibilities, including responding to client inquiries related to policies, coverage, endorsements, certificates of insurance, renewals, and billing. Accuracy and compliance with agency standards and insurance regulations are key components of this role, requiring the individual to maintain meticulous documentation and review policy details regularly. Candidates with strong communication skills, attention to detail, and the ability to multitask in a dynamic work environment will excel in this position.
Moreover, this role demands proficiency with Microsoft Office applications for managing insurance-related documents and correspondence. A working knowledge of commercial lines insurance products and procedures is essential, as is the ability to collaborate effectively with team members to meet service delivery goals. The position offers the chance to grow professionally within the insurance industry, supported by a company culture that values reliability, professionalism, and customer service excellence.
Our client in Mishawaka, Indiana, is looking to fill the position of Commercial Lines Customer Service Representative. This is a full-time, first-shift opportunity with a competitive pay rate of $28.75 per hour, and a schedule of Monday through Friday from 8 a.m. to 5 p.m. EST. The role involves supporting commercial property and casualty insurance accounts by providing exceptional customer service and administrative support. The ideal candidate will serve as a critical liaison between clients, insurance carriers, producers, and internal staff, ensuring smooth and accurate management of policies and accounts.
The Commercial Lines Customer Service Representative will handle day-to-day servicing responsibilities, including responding to client inquiries related to policies, coverage, endorsements, certificates of insurance, renewals, and billing. Accuracy and compliance with agency standards and insurance regulations are key components of this role, requiring the individual to maintain meticulous documentation and review policy details regularly. Candidates with strong communication skills, attention to detail, and the ability to multitask in a dynamic work environment will excel in this position.
Moreover, this role demands proficiency with Microsoft Office applications for managing insurance-related documents and correspondence. A working knowledge of commercial lines insurance products and procedures is essential, as is the ability to collaborate effectively with team members to meet service delivery goals. The position offers the chance to grow professionally within the insurance industry, supported by a company culture that values reliability, professionalism, and customer service excellence.
Job Requirements
- Active Property and Casualty Insurance License
- Bachelor’s degree or one year of experience handling commercial lines insurance accounts
- Knowledge of commercial lines property and casualty insurance products
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong written and verbal communication skills
- Excellent organizational skills
- Ability to manage multiple priorities
- Dependable and professional
- Strong interpersonal skills
Job Qualifications
- Active Property and Casualty Insurance License
- Bachelor’s degree required or one year of experience handling commercial lines insurance accounts may be considered in lieu of degree
- Knowledge of commercial lines property and casualty insurance products and servicing procedures
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Dependable, professional, and customer-service oriented
- Strong interpersonal skills and ability to work effectively within a team environment
- Three years of related commercial lines insurance experience preferred
- Experience working with commercial accounts in an agency or brokerage environment
- Familiarity with insurance management systems and carrier portals
Job Duties
- Provide day-to-day service and support for commercial lines insurance accounts
- Assist clients with policy inquiries, coverage questions, endorsements, certificates of insurance, renewals, and billing issues
- Process policy changes and maintain accurate account documentation
- Communicate effectively with insurance carriers, underwriters, clients, and internal staff regarding policy servicing needs
- Prepare and manage insurance-related documents, correspondence, and reports using Microsoft Office applications
- Review policies and account information for accuracy and completeness
- Support renewal processes by gathering updated information and preparing documentation
- Maintain confidentiality and compliance with agency procedures and insurance regulations
- Collaborate with team members to ensure timely and efficient service delivery
- Provide professional written and verbal communication to clients and business partners
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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