Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development programs
Flexible work schedules
uniform provided
Retirement plan options
Job Description
The International House of Pancakes, Inc. (IHOP Corporation) is a renowned restaurant franchise known for its welcoming atmosphere, diverse menu, and commitment to quality service. Operating under a franchise model, each IHOP location is managed independently but adheres strictly to the company's standard operating procedures (SOP). The company emphasizes a clean, friendly, and efficient dining environment aimed at ensuring positive guest experiences consistently across all its franchises.
IHOP is recognized for providing a robust workplace environment that supports growth and teamwork. The company prides itself on upholding high standards of food safety, sanitation, and customer service excellence, which are fundamental in maintaining its leadership position in the casual dining industry. IHOP's franchise-operated restaurants continue to offer career opportunities spanning various roles that contribute directly to the smooth operation and memorable guest experiences that guests expect.
The role of IHOP Combo’s / Bussers / Dish Machine Operators (DMO) is essential to the restaurant's operations. DMOs play a critical role in maintaining cleanliness and sanitation by efficiently managing dishware, utensils, and other kitchen items. This position involves cleaning, sorting, and washing all restaurant dishware and utensils, ensuring they meet hygiene and safety standards. In addition, DMOs handle sanitation tasks, support food safety protocols, and assist with housekeeping duties to maintain an orderly dining and service area.
DMOs must demonstrate excellent communication skills, maintain good working relationships with teammates, and operate in a physically demanding environment, involving standing for extended periods and handling objects up to 50 pounds. The role requires mobility and dexterity to perform repetitive washing and cleaning tasks effectively while complying with company and government health guidelines. DMOs also support restaurant operations as assigned by supervisors and managers, including participation in food safety evaluations, health inspections, and guest complaint resolution processes.
This position is critical for ensuring customer satisfaction by contributing to a clean, well-stocked, and welcoming restaurant ambiance. IHOP provides thorough training to DMOs to ensure adherence to its SOPs, and the job requires a proactive and cooperative attitude, along with the ability to prioritize tasks and maintain a clean working environment. Ideal candidates will possess a minimum high school education or equivalent, exhibit basic dishwashing experience, and adhere strictly to food safety standards.
The IHOP DMO role combines manual work, teamwork, and operational support in a fast-paced environment. It is a comprehensive position focused on supporting all facets of restaurant functionality related to sanitation and equipment management. If you are passionate about contributing to a high-quality dining experience and thrive in a structured yet dynamic restaurant setting, this role offers an excellent opportunity to grow within the IHOP family.
IHOP is recognized for providing a robust workplace environment that supports growth and teamwork. The company prides itself on upholding high standards of food safety, sanitation, and customer service excellence, which are fundamental in maintaining its leadership position in the casual dining industry. IHOP's franchise-operated restaurants continue to offer career opportunities spanning various roles that contribute directly to the smooth operation and memorable guest experiences that guests expect.
The role of IHOP Combo’s / Bussers / Dish Machine Operators (DMO) is essential to the restaurant's operations. DMOs play a critical role in maintaining cleanliness and sanitation by efficiently managing dishware, utensils, and other kitchen items. This position involves cleaning, sorting, and washing all restaurant dishware and utensils, ensuring they meet hygiene and safety standards. In addition, DMOs handle sanitation tasks, support food safety protocols, and assist with housekeeping duties to maintain an orderly dining and service area.
DMOs must demonstrate excellent communication skills, maintain good working relationships with teammates, and operate in a physically demanding environment, involving standing for extended periods and handling objects up to 50 pounds. The role requires mobility and dexterity to perform repetitive washing and cleaning tasks effectively while complying with company and government health guidelines. DMOs also support restaurant operations as assigned by supervisors and managers, including participation in food safety evaluations, health inspections, and guest complaint resolution processes.
This position is critical for ensuring customer satisfaction by contributing to a clean, well-stocked, and welcoming restaurant ambiance. IHOP provides thorough training to DMOs to ensure adherence to its SOPs, and the job requires a proactive and cooperative attitude, along with the ability to prioritize tasks and maintain a clean working environment. Ideal candidates will possess a minimum high school education or equivalent, exhibit basic dishwashing experience, and adhere strictly to food safety standards.
The IHOP DMO role combines manual work, teamwork, and operational support in a fast-paced environment. It is a comprehensive position focused on supporting all facets of restaurant functionality related to sanitation and equipment management. If you are passionate about contributing to a high-quality dining experience and thrive in a structured yet dynamic restaurant setting, this role offers an excellent opportunity to grow within the IHOP family.
Job Requirements
- Preferred minimal work experience as a dishwasher
- Must be proficient in operating with different types of dishes
- Must know and follow all food safety procedures
- Must carry at least a high school diploma or an equivalent
- Must have communication skills
- Must be able to prioritize tasks
- Maintaining a clean and well-organized working environment
- Bussing tables to collect soiled plates and flatware
- Maintaining the availability of clean dishes at all times
- Cleaning kitchen appliances and machines
- Helping other team members to unload and store deliveries
- Assist other staff members with tasks when the need arises
- Adhere to food safety procedures and regulations
- Taking out the trash
- Washing garbage cans
Job Qualifications
- No prior experience or training is required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to understand oral instructions in English and read English or Spanish well enough to understand simple correspondence, communicate with customers, and read instructions, warning, and safety labels
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- IHOP training coursework as assigned
Job Duties
- Develop and maintain professional and functional working relationships with IHOP employees and customers
- Pick up, sort, and wash all china, silverware, glassware, pots, pans, utensils, etc.
- Follow dish machine and/or sink procedures per IHOP SOP
- Perform food safety evaluations (FSE), LTO training, A/B status, operations excellence (OE), health department inspections (HDI) per IHOP SOP
- Execute the guest relations for NGC – Normalized Guest Complaints Index per IHOP SOP to ensure quality guest experience
- Unload, unbox, rotate, and store food, equipment, and supplies as necessary
- Stock and rotate all needed supplies in the service area and dining room
- Comply with all local, state, and SOP health, sanitation, and safety guidelines
- Dispose of trash properly
- Check restrooms every half hour to ensure proper stocking levels and supplies and the cleanliness of the facilities
- Clean, clear, manicure, re-set tables, clean chairs, booths, and floors
- Perform all cleaning duties according to posted cleaning charts
- Comply with IHOP uniform and appearance standards per IHOP SOP guidelines
- Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
