Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Uniform allowance
flexible scheduling
team environment

Job Description

IHOP, a globally recognized casual dining restaurant chain, is well known for its welcoming atmosphere and wide range of delicious breakfast options served all day. Located at 1503 Cornhusker Road, Bellevue, NE, this IHOP branch is committed to maintaining a high standard of service and cleanliness to ensure a memorable dining experience for every guest. With a focus on hospitality and operational excellence, IHOP provides a vibrant work environment that encourages teamwork and professional growth. Working at IHOP means being part of a dedicated team that values customer satisfaction, cleanliness, and efficiency. This establishment prides itself on creating a friendly and clean dining atmosphere where guests can enjoy a pleasant and satisfying meal.

The role of Dishwasher and Busser at IHOP is essential in maintaining this high standard of cleanliness and customer service. The primary responsibility involves clearing and resetting tables promptly, cleaning dining areas and tables meticulously, and washing dishes, pots, utensils, silverware, china, and glassware to ensure compliance with IHOP's Standard Operating Procedures (SOP) and guest cleanliness standards. This position demands a keen eye for detail and a commitment to maintaining cleanliness and hygiene throughout the restaurant. In addition to dishwashing, the role includes unloading and rotating food, equipment, and supplies, as well as ensuring service areas and dining rooms are fully stocked and orderly. The Dishwasher and Busser will also be responsible for regular restroom checks to guarantee cleanliness and adequate supplies.

Employees in this role must adhere to all local health, sanitation, and safety guidelines while wearing the IHOP uniform and complying with appearance standards set forth in the SOPs. This position requires physical stamina, as duties involve standing and walking for long periods, lifting heavy items, and working in an environment exposed to various elements like fumes, humidity, and moderate noise levels. Training will be provided to ensure all employees meet IHOP’s high standards, and supervisors will offer guidance and support to help staff succeed.

Overall, this is an excellent opportunity for individuals either starting their career in the food service industry or looking to gain valuable experience in a supportive and esteemed dining establishment. The job offers practical learning experiences related to hospitality, food safety, and customer service, as well as a chance to be part of a team-focused environment. The employment type is typically part-time or full-time, providing flexibility to meet different scheduling needs. While no prior experience is required, the role demands responsibility, attention to detail, and a cooperative attitude to meet the dynamic needs of the restaurant environment.

Job Requirements

  • No prior experience required
  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels
  • Ability to apply common sense understanding to carry out simple one-step or two-step instructions
  • Ability to stand and walk regularly
  • Ability to frequently use hands to finger, handle, or feel objects, tools, or controls
  • Ability to lift and/or move up to 50 pounds frequently and occasionally lift and/or move up to 100 pounds
  • Ability to stoop, kneel, crouch, or crawl frequently
  • Ability to comply with IHOP uniform and appearance standards
  • Ability to work in environments with exposure to fumes, airborne particles, caustic chemicals, wet and/or humid conditions, extreme temperatures, risk of electrical shock, and moderate noise levels

Job Qualifications

  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels
  • Ability to apply common sense understanding to carry out simple one-step or two-step instructions
  • Completion of IHOP training course work as assigned
  • No prior experience required

Job Duties

  • Develop and maintain professional functional working relationships with IHOP employees and customers
  • Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave
  • Pick up, sort, and wash all china, silverware, glassware, pots, pans, utensils, etc.
  • Follow dish machine and/or sink procedures per IHOP SOP
  • Unload, unbox, rotate, and store food, equipment, and supplies as necessary
  • Stock and rotate all needed supplies in the service areas and dining room
  • Comply with all local and SOP health, sanitation, and safety guidelines
  • Dispose of all trash properly
  • Check restrooms hourly to ensure proper stocking levels of supplies and the cleanliness of the facilities
  • Perform all cleaning duties according to posted cleaning charts
  • Comply with IHOP uniform and appearance standards per SOP guidelines
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor

Job Criteria

Experience

No experience required


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