Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work environment safety measures
uniform provided

Job Description

IHOP is a globally recognized restaurant brand known for its welcoming atmosphere and delicious menu offerings, specializing in breakfast foods and family dining experiences. With numerous locations across the United States and internationally, IHOP has built a reputation for delivering high-quality meals in a friendly and comfortable setting. The brand emphasizes not only great food but also exceptional service, cleanliness, and a positive customer experience. IHOP operates with a strong focus on training and supporting its employees to ensure that both guest and employee satisfaction standards are upheld at every location.

The IHOP location at 1638 W Redondo Beach Blvd in Gardena, California, is currently seeking a dedicated Dishwasher to join its team. This position plays a crucial role in maintaining the cleanliness and organization of the dining area and kitchen, directly contributing to the overall guest experience. The Dishwasher is responsible for cleaning and resetting tables, washing dishes, pots, utensils, silverware, china, and glassware while adhering to the company’s Standard Operating Procedures (SOP) and guest standards of cleanliness. This role is vital in ensuring that food service operations run smoothly and efficiently, allowing the front-of-house staff to focus on excellent guest service.

In this role, the Dishwasher will be tasked with following specific procedures for dishwashing, utilizing dish machines and sinks as per IHOP's SOP. The position requires physical stamina and attention to detail, including lifting heavy items and maintaining a sanitary work environment. Additionally, this role includes support duties such as unloading, unboxing, rotating, and storing food, equipment, and supplies, as well as stocking service areas and dining rooms. Employees must also comply with health, sanitation, and safety guidelines, ensuring all areas meet local and company standards. Regular restroom inspection and cleaning responsibilities are part of the job to maintain overall facility cleanliness.

IHOP values teamwork and professional relationships among staff and customers alike. Dishwashers will be expected to develop and maintain these positive relationships, following uniform and appearance standards to represent the brand professionally. This full-time position offers an excellent opportunity for individuals new to the workforce or those seeking experience in the restaurant industry, as no prior experience is required. IHOP supports its employees with necessary training coursework to help them succeed and grow within the company.

Overall, this Dishwasher position at IHOP Gardena is integral to the fast-paced restaurant environment. It requires reliability, a strong work ethic, and a commitment to maintaining IHOP's high standards of cleanliness and guest satisfaction. Those interested in working in a supportive, team-oriented environment where they can gain valuable skills in the restaurant industry will find this role rewarding and fulfilling.

Job Requirements

  • Ability to read and comprehend instructions, correspondence, and memos
  • ability to understand oral instructions in English and read English or Spanish
  • ability to apply common sense understanding to carry out simple one-step or two-step instructions
  • ability to deal with standardized situations with occasional or no variables
  • physical ability to frequently stand and walk, use hands to finger, handle, or feel objects, tools, or controls
  • frequently stoop, kneel, crouch, or crawl
  • occasionally talk or hear
  • frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
  • work in environment exposed to fumes or airborne particles, moving mechanical parts, caustic chemicals, wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation
  • ability to comply with IHOP uniform and appearance standards

Job Qualifications

  • No prior experience required
  • ability to read and comprehend instructions, correspondence, and memos
  • ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels
  • ability to apply common sense understanding to carry out simple one-step or two-step instructions
  • ability to deal with standardized situations with only occasional or no variables
  • IHOP training course work as assigned

Job Duties

  • Develop and maintain professional functional working relationships with IHOP employees and customers
  • clear, clean, and reset tables and clean chairs, booths, and floors after guests leave
  • pick up, sort, and wash all china, silverware, glassware, pots, pans, utensils, etc.
  • follow dish machine and/or sink procedures per IHOP SOP
  • unload, unbox, rotate, and store food, equipment, and supplies as necessary
  • stock and rotate all needed supplies in the service areas and dining room
  • comply with all local and SOP health, sanitation, and safety guidelines
  • dispose of all trash properly
  • check restrooms hourly to ensure proper stocking levels of supplies and the cleanliness of the facilities
  • perform all cleaning duties according to posted cleaning charts
  • comply with IHOP uniform and appearance standards per SOP guidelines
  • perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor

Job Criteria

Experience

No experience required


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