Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.25 - $22.50
Work Schedule
Flexible
Benefits
Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid vacation time
supplemental life insurance
associate advocacy benefits
voluntary benefits
accident insurance
Identity Theft Protection
Pet insurance
Job Description
Sally Beauty Holdings, Inc. is a leading specialty retailer of professional beauty products serving both beauty enthusiasts and salon professionals. Established as a prominent player in the beauty industry, Sally Beauty Holdings operates a variety of retail stores offering an extensive range of hair color, curl care products, and cosmetics. Known for its commitment to diversity, innovation, and delivering exceptional beauty solutions, the company fosters a dynamic and inclusive work environment where employees are encouraged to express themselves and grow professionally. Sally Beauty's mission revolves around providing high-quality products and services that empower customers to achieve their desired beauty looks while staying ahead of emerging trends in the industry.
The Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty is a highly specialized position focused on advancing the company’s leadership in the hair color and curl care market segment. This role requires a passionate individual who acts as a steward of the brand's color expertise and talent development, demonstrating excellence in technical, social media, business, and sales skills. The specialist serves as a trusted advisor and educator for professional beauty salons, barbershops, spas, cosmetology schools, and licensed cosmetologists, providing expert consulting on color and curl/texture care.
In addition to typical sales associate duties, the Color & Curl Concierge (CCC) / Colour & Curl Specialist (CCS) is tasked with maximizing sales through customer retention, loyalty building, and brand awareness expansion. They leverage market analysis to sell approved beauty products, introduce customers to new trends and concepts, and conduct educational sessions both in person and virtually. The role demands continuous learning through online guided courses and certification programs to maintain up-to-date industry expertise.
The position is dynamic and requires strong communication skills—both upward and cross-functionally—as well as the ability to resolve customer concerns promptly and effectively. The CCC/CCS ensures a superior customer experience by maintaining high standards for color and curl merchandising, store presentation, signage, and product displays in line with brand guidelines. Staying agile and informed about market trends allows this individual to adapt sales strategies and share valuable industry knowledge with business partners.
This role also involves operational responsibilities such as completing store opening and closing procedures, bank deposits, and cash handling. Adherence to company values, ethics, and cultural standards is essential to fostering a positive work atmosphere. The company offers a supportive team culture that values creativity and a passion for beauty, complemented by generous discounts, free product samples, and opportunities for career growth.
The position includes a comprehensive benefits package for part-time associates, featuring medical insurance with pharmacy benefits, dental and vision coverage, a 401(k) retirement plan, paid vacation time accrued based on tenure, supplemental life insurance, and a variety of voluntary benefits such as accident insurance, identity theft protection, and pet insurance. The role requires one year of retail or sales-focused experience, preferably with a cosmetology license in the US or Canada. Reliable transportation and flexibility to travel to shows or sales meetings several times a year are necessary.
This career opportunity is suited for individuals with strong business acumen, familiarity with retail sales and inventory control, proficiency in POS systems, and competence with digital tools and social media platforms. The ability to manage multiple projects, maintain a professional image, and communicate effectively at all organizational levels rounds out the candidate profile. The role emphasizes continuous certification, requiring passing a Color Certification Test within 60 days of hire to remain in position.
Sally Beauty Holdings is committed to diversity and inclusivity, encouraging applicants from all backgrounds to apply and thrive within the company. This role assures equal employment opportunity without discrimination and complies with federal laws regarding identity verification and employment eligibility.
The Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty is a highly specialized position focused on advancing the company’s leadership in the hair color and curl care market segment. This role requires a passionate individual who acts as a steward of the brand's color expertise and talent development, demonstrating excellence in technical, social media, business, and sales skills. The specialist serves as a trusted advisor and educator for professional beauty salons, barbershops, spas, cosmetology schools, and licensed cosmetologists, providing expert consulting on color and curl/texture care.
In addition to typical sales associate duties, the Color & Curl Concierge (CCC) / Colour & Curl Specialist (CCS) is tasked with maximizing sales through customer retention, loyalty building, and brand awareness expansion. They leverage market analysis to sell approved beauty products, introduce customers to new trends and concepts, and conduct educational sessions both in person and virtually. The role demands continuous learning through online guided courses and certification programs to maintain up-to-date industry expertise.
The position is dynamic and requires strong communication skills—both upward and cross-functionally—as well as the ability to resolve customer concerns promptly and effectively. The CCC/CCS ensures a superior customer experience by maintaining high standards for color and curl merchandising, store presentation, signage, and product displays in line with brand guidelines. Staying agile and informed about market trends allows this individual to adapt sales strategies and share valuable industry knowledge with business partners.
This role also involves operational responsibilities such as completing store opening and closing procedures, bank deposits, and cash handling. Adherence to company values, ethics, and cultural standards is essential to fostering a positive work atmosphere. The company offers a supportive team culture that values creativity and a passion for beauty, complemented by generous discounts, free product samples, and opportunities for career growth.
The position includes a comprehensive benefits package for part-time associates, featuring medical insurance with pharmacy benefits, dental and vision coverage, a 401(k) retirement plan, paid vacation time accrued based on tenure, supplemental life insurance, and a variety of voluntary benefits such as accident insurance, identity theft protection, and pet insurance. The role requires one year of retail or sales-focused experience, preferably with a cosmetology license in the US or Canada. Reliable transportation and flexibility to travel to shows or sales meetings several times a year are necessary.
This career opportunity is suited for individuals with strong business acumen, familiarity with retail sales and inventory control, proficiency in POS systems, and competence with digital tools and social media platforms. The ability to manage multiple projects, maintain a professional image, and communicate effectively at all organizational levels rounds out the candidate profile. The role emphasizes continuous certification, requiring passing a Color Certification Test within 60 days of hire to remain in position.
Sally Beauty Holdings is committed to diversity and inclusivity, encouraging applicants from all backgrounds to apply and thrive within the company. This role assures equal employment opportunity without discrimination and complies with federal laws regarding identity verification and employment eligibility.
Job Requirements
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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