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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.75
Work Schedule
Standard Hours
Benefits
competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Maternity Benefits
Associate purchase and discount programs
Job Description
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions that empower customers to make the best decisions for their automotive needs. With a nationwide network of dealerships supported by a well-recognized brand, AutoNation provides a wide selection of new and used vehicles, customer financing options, genuine parts, and expert maintenance and repair services. Committed to corporate social responsibility, AutoNation has raised over $40 million through its DRV PNK initiative to support cancer research and treatment, showing dedication to positively impacting the lives of its associates, customers, and communities. The... Show More
Job Requirements
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Prior sales or retail experience preferred but not required
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Must have a valid, in-state driver's license with an acceptable, safe driving record
Job Qualifications
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Prior sales or retail experience preferred but not required
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Must have a valid, in-state driver's license with an acceptable, safe driving record
Job Duties
- Greeting customers and discussing repair options on the service drive or in the sales department
- Documenting customer repair needs and estimated costs
- Seeking customer approval for needed repairs
- Updating customers and internal Associates regarding repair status of vehicles while working in partnership with the collision center
- Understanding basic parameters of collision repair and insurance programs (e.g., DRP and non-DRP)
- Working with other Associates on daily planning and release meetings
- Processing transactions and ensuring 100% compliance with all state and federal laws and regulations
- Following up with customers to ensure we have met their expectations
- Building rapport with customers to create a base of referrals
- Gaining superior product knowledge to effectively help customers
- Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies
- Providing exceptional customer experience to drive loyalty
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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