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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Associate purchase and discount programs
Paid Time Off
Job Description
AutoNation is one of the largest automotive retailers in the United States, providing innovative products, exceptional services, and comprehensive solutions to empower customers in making the best decisions for their automotive needs. With a nationwide network of dealerships, backed by a well-recognized brand, AutoNation offers an extensive selection of new and used vehicles, financing options, parts, as well as expert maintenance and repair services. The company is deeply committed to its DRV PNK mission, through which it has raised over $40 million for cancer research and treatment, reflecting its dedication to making a positive difference in the lives of associates,... Show More
Job Requirements
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Prior sales or retail experience preferred but not required
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Must have a valid, in-state driver's license with an acceptable, safe driving record
Job Qualifications
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Prior sales or retail experience preferred but not required
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Valid, in-state driver's license with an acceptable safe driving record
Job Duties
- Greeting customers and discussing repair options on the service drive or in the sales department
- Documenting customer repair needs and estimated costs
- Seeking customer approval for needed repairs
- Updating customers and internal associates regarding repair status of vehicles while working in partnership with the collision center
- Understanding basic parameters of collision repair and insurance programs
- Working with other associates on daily planning and release meetings
- Processing transactions and ensuring 100% compliance with all state and federal laws and regulations
- Following up with customers to ensure we have met their expectations
- Building rapport with customers to create a base of referrals
- Gaining superior product knowledge to effectively help customers
- Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies
- Providing exceptional customer experience to drive loyalty
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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