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COLLEAGUE EXPERIENCE MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Retirement Plan
Employee wellness programs
complimentary room nights
Employee Discounts
Free parking
Free Meals

Job Description

Grand Hyatt Tampa Bay is a distinguished luxury hotel that creates memorable experiences for its guests through a dedicated team of caring colleagues. Located in Tampa Bay, this esteemed establishment is part of the globally recognized Hyatt brand, synonymous with excellence in hospitality and guest service. At Grand Hyatt Tampa Bay, the emphasis is on a genuine, caring culture where colleagues support each other and clients to ensure exceptional service that exceeds expectations. This dynamic workplace fosters professional growth and offers opportunities for career advancement in a collaborative environment.

The Colleague Experience Manager role at Grand Hyatt T... Show More

Job Requirements

  • minimum of 2 years of progressive human resources experience
  • preferably in a similar setting
  • operational leadership experience preferred
  • excellent oral and written communication skills
  • demonstrated team leadership abilities
  • proficiency in Microsoft Office software
  • adaptability and empathetic interpersonal skills

Job Qualifications

  • minimum of 2 years of progressive experience in human resources
  • previous operational leadership experience preferred
  • refined oral and written communication skills
  • experience as a team leader with strategic and motivational skills
  • computer literate with proficiency in Microsoft Office Word, Excel, and PowerPoint
  • ability to adapt to various situations and display empathy
  • ability to evaluate departmental practices to enhance colleague experience
  • ability to encourage collaboration and creativity among team members

Job Duties

  • process payroll accurately and timely
  • manage leave of absence requests and compliance
  • administer worker's compensation claims
  • oversee benefits administration
  • support employment and onboarding activities
  • handle colleague relations and conflict resolution
  • coordinate safety programs and training sessions
  • develop and execute colleague development initiatives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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