COLLEAGUE EXPERIENCE MANAGER

Grand Hyatt Tampa Bay is a distinguished luxury hotel that creates memorable experiences for its guests through a dedicated team of caring colleagues. Located in Tampa Bay, this esteemed establishment is part of the globally recognized Hyatt brand, synonymous with excellence in hospitality and guest service. At Grand Hyatt Tampa Bay, the emphasis is on a genuine, caring culture where colleagues support each other and clients to ensure exceptional service that exceeds expectations. This dynamic workplace fosters professional growth and offers opportunities for career advancement in a collaborative environment.

The Colleague Experience Manager role at Grand Hyatt Tampa Bay is a vital position within the Human Resources department. This role requires a versatile HR professional who is adept across multiple HR functional areas including payroll processing, leave of absence management, worker's compensation, benefits administration, employment processes, colleague relations, safety protocols, and training and development. The position reports directly to both the Assistant Director of Human Resources and the Area Director of Human Resources, implying significant collaboration and influence within the HR operations.

In this role, the candidate will play a key part in the strategic planning and implementation of HR best practices that foster a supportive and productive work environment. The Colleague Experience Manager is entrusted with managing critical employee-related functions that impact the daily lives of the hotel's staff, thereby enhancing overall colleague satisfaction and engagement. This includes being a proactive advocate for the workforce, addressing concerns, overseeing employee benefits, and aligning HR strategies with organizational goals.

Working at Grand Hyatt Tampa Bay offers more than just employment; it offers a career path filled with potential and rewards. The hotel recognizes the value of its colleagues through industry-leading health, dental, vision, and life insurance plans available after the first month. Additionally, there is a generous paid time off policy for full-time colleagues ensuring work-life balance, and a competitive 401K retirement savings plan with company match available after one year of service. Employees also enjoy unique perks such as 12 complimentary room nights annually and unlimited discount nights at Hyatt properties worldwide, free on-site covered parking, and daily complimentary lunch in the Colleague Cafe.

This position is suited for individuals with at least two years of progressive experience in Human Resources, preferably within a hospitality setting, who have demonstrated leadership capabilities, strong communication skills, and the ability to adapt swiftly to evolving work situations. The ideal candidate must be computer literate with proficiency in Microsoft Office suite and possess a strong ability to foster collaboration and creativity among team members. By joining the Grand Hyatt Tampa Bay team, professionals can expect an enriching career experience that not only values their input but encourages growth and innovation in a welcoming and inclusive workplace.