Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k Retirement Plan
complimentary room nights
Job Description
Hyatt Regency Clearwater Beach Resort & Spa is a premier beachside destination renowned for its genuine hospitality and commitment to providing exceptional service. Located in the scenic Clearwater Beach area, this upscale resort combines luxury accommodations with a warm, welcoming atmosphere that emphasizes meaningful guest experiences. Hyatt Regency Clearwater is part of the global Hyatt Hotels Corporation, a leader in the hospitality industry known for creating unique travel experiences by fostering a culture of caring and respect among its associates and guests.
At Hyatt Regency Clearwater Beach Resort & Spa, the workplace culture values team collaboration, personal growth, and innovation, making it an ideal environment for professionals seeking a rewarding career in hospitality. The resort offers various benefits to its colleagues, including comprehensive health plans, generous paid time off, and competitive retirement savings options, exemplifying its dedication to supporting its staff both professionally and personally.
The role of Colleague Experience Manager is integral to sustaining this exceptional culture. This position encompasses comprehensive responsibilities in all areas of Human Resources, including payroll processing, benefits administration, recruitment, retention, colleague relations, counseling, safety, and training and development. Reporting directly to the Assistant Director of Human Resources and the Area Director of Human Resources, the manager is pivotal in fostering a supportive and engaging environment that promotes colleague satisfaction and reduces turnover.
The Colleague Experience Manager is charged with designing and implementing a personalized onboarding process that reflects the unique, caring culture of Hyatt Regency Clearwater. They maintain a thorough knowledge of HR functions and collaborate with operational leaders to enhance the colleague experience continually. This focus ensures that team members feel valued, supported, and motivated to deliver exceptional service to guests.
Key responsibilities also include managing weekly payroll processing and training new leaders on payroll systems. The manager plays an active role in employee development through identifying training needs, leading formal learning sessions, and facilitating feedback discussions to promote continuous improvement and professional growth.
Additionally, maintaining a proactive safety culture is a crucial aspect of this role. The colleague experience manager conducts regular safety committee meetings and walkthroughs, responds to work-related injuries, and partners closely with hotel management and the dedicated leave of absence business partner to provide comprehensive support to colleagues. This collaboration ensures a safe and nurturing work environment where employees can thrive.
This opportunity at Hyatt Regency Clearwater Beach Resort & Spa is perfect for candidates ready to step up to the challenge and contribute to a vibrant, caring culture with significant room for career advancement. Exceptional performance in this role is acknowledged and rewarded through meaningful benefits and a supportive team atmosphere. Joining this dynamic team means becoming part of an organization that not only demands excellence but also deeply values and invests in its people.
At Hyatt Regency Clearwater Beach Resort & Spa, the workplace culture values team collaboration, personal growth, and innovation, making it an ideal environment for professionals seeking a rewarding career in hospitality. The resort offers various benefits to its colleagues, including comprehensive health plans, generous paid time off, and competitive retirement savings options, exemplifying its dedication to supporting its staff both professionally and personally.
The role of Colleague Experience Manager is integral to sustaining this exceptional culture. This position encompasses comprehensive responsibilities in all areas of Human Resources, including payroll processing, benefits administration, recruitment, retention, colleague relations, counseling, safety, and training and development. Reporting directly to the Assistant Director of Human Resources and the Area Director of Human Resources, the manager is pivotal in fostering a supportive and engaging environment that promotes colleague satisfaction and reduces turnover.
The Colleague Experience Manager is charged with designing and implementing a personalized onboarding process that reflects the unique, caring culture of Hyatt Regency Clearwater. They maintain a thorough knowledge of HR functions and collaborate with operational leaders to enhance the colleague experience continually. This focus ensures that team members feel valued, supported, and motivated to deliver exceptional service to guests.
Key responsibilities also include managing weekly payroll processing and training new leaders on payroll systems. The manager plays an active role in employee development through identifying training needs, leading formal learning sessions, and facilitating feedback discussions to promote continuous improvement and professional growth.
Additionally, maintaining a proactive safety culture is a crucial aspect of this role. The colleague experience manager conducts regular safety committee meetings and walkthroughs, responds to work-related injuries, and partners closely with hotel management and the dedicated leave of absence business partner to provide comprehensive support to colleagues. This collaboration ensures a safe and nurturing work environment where employees can thrive.
This opportunity at Hyatt Regency Clearwater Beach Resort & Spa is perfect for candidates ready to step up to the challenge and contribute to a vibrant, caring culture with significant room for career advancement. Exceptional performance in this role is acknowledged and rewarded through meaningful benefits and a supportive team atmosphere. Joining this dynamic team means becoming part of an organization that not only demands excellence but also deeply values and invests in its people.
Job Requirements
- Minimum of 2 years progressive human resources experience
- Previous operational leadership experience preferred
- Excellent oral and written communication skills
- Demonstrated leadership capabilities
- Proficiency in Microsoft Office software
- Ability to adapt and display empathy
- Strong evaluative and collaborative skills
Job Qualifications
- A minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting
- Previous operational leadership experience preferred
- Refined oral and written communication skills
- Established experience as a team leader
- Proven ability to strategically install practices to achieve business goals
- Ability to motivate team members
- Proficient in Microsoft Office including Word, Excel, and PowerPoint
- Ability to adapt to various situations
- Display empathy in interactions
- Evaluate departmental practices to enhance colleague experience
- Encourage collaboration and creativity among team members
Job Duties
- Develop and implement a personalized colleague on-boarding experience
- Maintain a fluent understanding of all elements of the HR function
- Work closely with operational leaders to enhance colleague experience
- Process weekly payroll and train new leaders on payroll management
- Lead formal learning sessions and colleague feedback discussions
- Conduct routine safety committee meetings and walkthroughs
- Respond to all work-related injuries and partner with management for colleague support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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