Coffee Shop Barista (Part Time)

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $13.75 - $16.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k) Plan

flexible schedule

Career development opportunities

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to excellent customer service and a strong community presence. As a company, Hy-Vee values its employees as its greatest asset, promising "a helpful smile in every aisle." This promise reflects the company’s dedication to creating a welcoming shopping environment supported by an engaged and motivated team. Hy-Vee operates in a retail grocery sector with a focus on providing quality products and exceptional customer experiences. Within the company, the Coffee Shop department plays a key role in enhancing customer satisfaction by offering freshly prepared coffee and related products.

The Barista position at Hy-Vee is a vital role within the Coffee Shop department. This non-exempt role involves a combination of customer service, food preparation, and maintaining a clean and organized work area. The Barista is responsible for fulfilling customer orders efficiently, handling food safely, and ensuring the Coffee Shop environment is inviting and well-maintained. Greeting customers warmly, managing orders promptly, and cooperating with team members are essential aspects of the role. The Barista supports the company’s reputation by exhibiting professionalism, a customer-focused mindset, and a results-oriented approach to daily tasks. This role reports to various managerial positions including the District Store Director, Store Manager, and Coffee Shop Department Manager. It involves direct interaction with customers, requiring excellent interpersonal skills and a positive attitude.

Additionally, the position requires physical stamina, including the ability to lift and move objects weighing up to 50 pounds and perform activities such as standing, walking, and reaching. Baristas must adhere closely to company policies related to hygiene, dress code, and safety standards. They also manage registers, check and store product supplies, and assist in maintaining inventory levels. Secondary duties may include ordering supplies, washing dishes, and supporting other store areas as needed. Hy-Vee seeks candidates with a growth mindset, professionalism, and a focus on delivering quality customer experiences. This role is ideal for those who are friendly, dependable, and eager to contribute to a team-oriented environment. Employment for this position requires passing a pre-employment drug screening, confirming the company’s commitment to maintaining a safe and reliable workforce.

Job Requirements

Less than high school education or equivalent experience
Six months or less of similar or related work experience
Ability to carry out detailed but uninvolved written or verbal instructions
Ability to do simple addition and subtraction
Ability to understand and follow verbal or demonstrated instructions
Ability to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
Visual acuity including clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision
Ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Must be available to work scheduled shifts and arrive on time
Must pass pre-employment drug screen

Job Qualifications

Less than high school education or equivalent experience
Six months or less of similar or related work experience
Ability to carry out detailed but uninvolved written or verbal instructions
Ability to do simple addition and subtraction
Ability to understand and follow verbal or demonstrated instructions
Possess good communication skills
Ability to work effectively in a team environment

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
Takes customer orders at the counter
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handles food in a safe manner and ensures the work area is always clean and neat
Reviews the status and appearance of the food for freshness
Ensures that an adequate food supply is ready and on hand and develops or follows a production list
Anticipates product needs for the department on a daily basis
Prepares and replenishes product as necessary
Checks in product, puts product away, and may review invoices
Runs the department registers and receives payment, makes change, etc., where applicable
Removes trash in a timely manner
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time