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Coffee Shop Barista (EVENINGS & WEEKENDS)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $16.80
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount

Job Description

Hy-Vee is a leading employee-owned supermarket chain based in the Midwestern United States. The company prides itself on a strong commitment to community service, superior customer satisfaction, and providing an excellent working environment for its associates. Known for its dedication to quality products, fresh food, and friendly customer service, Hy-Vee operates a range of departments including grocery, pharmacy, health and wellness, and specialty shops like coffee shops. The company culture emphasizes teamwork, integrity, and ongoing personal and professional growth of its associates, making it a respected employer in the retail industry.

The Barista position within Hy-Vee's Coffee Shop department offers a dynamic role focused on delivering exceptional customer service and maintaining high standards of food preparation and cleanliness. The Barista is responsible for reviewing and filling customer orders, handling food safely, and ensuring the environment stays clean and orderly throughout the day. This role is essential in creating a positive customer experience by providing courteous, friendly, and efficient service. Working directly with customers and fellow team members, the Barista embodies Hy-Vee's promise of "a helpful smile in every aisle," ensuring the coffee shop is a welcoming and enjoyable space.

Baristas at Hy-Vee operate under the guidance of various store leadership including the District Store Director, Store Manager, Assistant Managers, and the Coffee Shop Department Manager. While this is an entry-level, non-exempt position, it offers a competitive hourly wage starting between $13.50 and $16.80 depending on experience. The role is suited for individuals who enjoy fast-paced environments, are customer-focused, and committed to maintaining high standards in food safety and cleanliness. Baristas are expected to effectively handle customer orders both in-person and over the phone, contribute to team efforts, and support the overall operational needs of the coffee shop.

This position requires physical stamina to perform medium work including lifting up to 50 pounds occasionally and standing or walking for extended periods. The Barista must be capable of various physical activities such as bending, climbing, and repetitive motions, making it ideal for candidates who are active and energetic. Additionally, the job entails exposure to noise, cleaning chemicals, and temperature variations common in retail food environments. Applicants should be at least 18 years old to qualify for the role.

Hy-Vee values a set of core competencies for its associates including a partnership-driven attitude, a growth mindset, results orientation, customer focus, and professionalism. These values create a collaborative and productive workplace fostering both individual achievement and excellent customer service. The Barista role plays a vital part in upholding these standards, ensuring that every customer interaction is handled with care and every task contributes to the smooth operation of the coffee shop. Hy-Vee encourages individuals seeking to join a company with a strong community presence and a supportive work culture to apply and grow within their ranks.

Job Requirements

  • Must be 18 or older
  • Less than high school or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to follow detailed but uninvolved written or verbal instructions
  • Ability to do simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information
  • Ability to request supplies orally or in writing

Job Qualifications

  • Less than high school or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to follow detailed but uninvolved written or verbal instructions
  • Ability to do simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information
  • Ability to request supplies orally or in writing

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
  • Takes customer orders at the counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Handles food in a safe manner and ensures the work area is always clean and neat
  • Reviews the status and appearance of the food for freshness
  • Ensures that an adequate food supply is ready and on hand and develops or follows a production list
  • Anticipates product needs for the department on a daily basis
  • Prepares and replenishes product as necessary
  • Checks in product, puts product away, and may review invoices
  • Runs the department registers and receives payment, makes change, etc., where applicable
  • Removes trash in a timely manner
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time
  • Washes dishes as necessary
  • Orders product and supplies as necessary
  • Prices products for customers as necessary
  • Assists in other areas of store as needed
  • Performs other job related duties and special projects as required

Job Criteria

Experience

Entry Level (1-2 years)


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