Coffee Shop Barista

Hy-Vee is a reputable and employee-focused grocery store chain that prides itself on delivering superior customer service and quality products to its community. Known for its commitment to fostering a positive and supportive workplace, Hy-Vee emphasizes that "our people are our strength." This philosophy is embodied in the company’s promise of "a helpful smile in every aisle," which highlights the importance of a fully engaged and dedicated workforce in ensuring customer satisfaction and team collaboration. Hy-Vee operates in a dynamic retail environment where every team member's contribution plays a critical role in the overall success of the store. Employees enjoy a culture that values professionalism, growth, and partnership, with a keen focus on delivering exceptional service to customers.\n\nThe role of the Barista in the Coffee Shop department at Hy-Vee is a vital position requiring both customer service skills and operational responsibilities. This non-exempt role primarily involves preparing and filling customer orders for coffee and other related products, ensuring food safety and cleanliness, and maintaining an inviting coffee shop atmosphere. The Barista acts as a friendly and knowledgeable face to customers, providing prompt and courteous service, managing food preparation and replenishment, and supporting daily operational functions. With a strong emphasis on teamwork, the role supports broader store goals by contributing to a positive shopping experience and adhering to company policies and standards. The hourly wage for this position ranges from $13.50 to $16.80, dependent on experience. Employment requires successful completion of a pre-employment drug screen.\n\nThe Barista position includes a variety of duties such as greeting customers warmly, taking orders in person or over the phone, managing food freshness and inventory, handling payment transactions, and maintaining a clean work area at all times. The role supports store operations by anticipating product needs, reviewing order status, and ensuring all supplies are available. Secondary responsibilities might include assisting in other store departments, ordering products, washing dishes, and participating in special projects as requested. This diverse workload demands a candidate who thrives in a fast-paced environment that involves customer interaction, teamwork, and physical activity. Hy-Vee’s Coffee Shop Baristas are expected to embody core competencies such as partnership, growth mindset, customer focus, results orientation, and professionalism. They report to multiple managerial roles, including the District Store Director and Coffee Shop Department Manager, ensuring alignment with store-wide objectives and customer service standards. The work environment exposes employees to store-related noise, equipment usage, and cleaning chemicals, necessitating strict adherence to safety and hygiene guidelines. Overall, this position offers an excellent opportunity for individuals seeking entry-level retail experience with the potential for growth within a highly respected, customer-centric company.