Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to customer service, quality products, and community involvement. With a strong presence across several states, Hy-Vee takes pride in fostering a supportive work environment where employees are encouraged to grow and contribute meaningfully to the company’s mission. The company’s motto, "a helpful smile in every aisle," is a testament to its dedication to customer satisfaction and the importance it places on having an engaged and friendly workforce. Hy-Vee’s diverse business model includes grocery stores with a variety of departments such as perishables, health and wellness, food service, and notably, coffee shops where the focus is on delivering an exceptional customer experience.
The Barista position within Hy-Vee's Coffee Shop department is an essential role that directly interacts with customers, providing friendly, efficient service while ensuring the highest standards in product preparation and cleanliness. As a Coffee Shop Barista, the successful candidate will be responsible for fulfilling customer orders for coffee and related food items, maintaining the cleanliness and orderliness of the workspace, and upholding food safety standards at all times. This role plays a vital part in creating a welcoming atmosphere that encourages customers to return frequently.
The position is classified as non-exempt and is designed for candidates aged 18 and over. Being a barista at Hy-Vee goes beyond just preparing coffee; it requires a strong customer service focus, excellent communication skills, and the ability to work effectively within a team. Baristas are expected to greet customers warmly, learn their names where possible, and assist them in selecting products or navigating the store. They also have responsibilities such as handling food safely, checking product freshness, managing inventory levels, and operating department registers as needed.
Working conditions typically reflect those found in a busy retail environment, including pressure to meet deadlines and juggle multiple priorities in a fast-paced setting. Baristas may be exposed to noise, cleaning chemicals, equipment hazards, and temperature variations, necessitating a commitment to safety protocols and a proactive approach to workplace cleanliness and order. Physical requirements include the ability to lift up to 50 pounds occasionally and perform other movements such as climbing, stooping, and standing for extended periods.
This role reports to several supervisory staff within the store, including the District Store Director, Store Manager, Assistant Managers across various departments, Food Service Director, and the Coffee Shop Department Manager. While the position itself has no subordinates, it requires collaboration with co-workers to maintain a pleasant and efficient work environment. Beyond core duties, baristas also take on secondary responsibilities like dishwashing, pricing products, ordering supplies, and supporting other store areas when needed.
Hy-Vee is committed to employing individuals who show dedication, professionalism, and a growth mindset. The company values employees who are results-oriented, customer-focused, and who demonstrate strong partnerships in their teamwork. By joining Hy-Vee as a Coffee Shop Barista, the candidate will be part of a reputable organization that emphasizes both employee and customer satisfaction. The company promises a supportive and positive culture conducive to professional development and personal growth. Applicants must be prepared to pass a pre-employment drug screen and be ready to contribute to an environment where a helpful smile is always present in every aisle.
The Barista position within Hy-Vee's Coffee Shop department is an essential role that directly interacts with customers, providing friendly, efficient service while ensuring the highest standards in product preparation and cleanliness. As a Coffee Shop Barista, the successful candidate will be responsible for fulfilling customer orders for coffee and related food items, maintaining the cleanliness and orderliness of the workspace, and upholding food safety standards at all times. This role plays a vital part in creating a welcoming atmosphere that encourages customers to return frequently.
The position is classified as non-exempt and is designed for candidates aged 18 and over. Being a barista at Hy-Vee goes beyond just preparing coffee; it requires a strong customer service focus, excellent communication skills, and the ability to work effectively within a team. Baristas are expected to greet customers warmly, learn their names where possible, and assist them in selecting products or navigating the store. They also have responsibilities such as handling food safely, checking product freshness, managing inventory levels, and operating department registers as needed.
Working conditions typically reflect those found in a busy retail environment, including pressure to meet deadlines and juggle multiple priorities in a fast-paced setting. Baristas may be exposed to noise, cleaning chemicals, equipment hazards, and temperature variations, necessitating a commitment to safety protocols and a proactive approach to workplace cleanliness and order. Physical requirements include the ability to lift up to 50 pounds occasionally and perform other movements such as climbing, stooping, and standing for extended periods.
This role reports to several supervisory staff within the store, including the District Store Director, Store Manager, Assistant Managers across various departments, Food Service Director, and the Coffee Shop Department Manager. While the position itself has no subordinates, it requires collaboration with co-workers to maintain a pleasant and efficient work environment. Beyond core duties, baristas also take on secondary responsibilities like dishwashing, pricing products, ordering supplies, and supporting other store areas when needed.
Hy-Vee is committed to employing individuals who show dedication, professionalism, and a growth mindset. The company values employees who are results-oriented, customer-focused, and who demonstrate strong partnerships in their teamwork. By joining Hy-Vee as a Coffee Shop Barista, the candidate will be part of a reputable organization that emphasizes both employee and customer satisfaction. The company promises a supportive and positive culture conducive to professional development and personal growth. Applicants must be prepared to pass a pre-employment drug screen and be ready to contribute to an environment where a helpful smile is always present in every aisle.
Job Requirements
- Must be 18 or older
- Must be able to carry out detailed but uninvolved written or verbal instructions
- Must have the ability to do simple addition and subtraction
- Must be able to understand and follow verbal or demonstrated instructions
- Must be able to physically perform medium work including lifting up to 50 pounds occasionally
- Must have clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction
- Must have color vision, depth perception, and field of vision
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Must be willing to adhere to company policies and individual store guidelines
- Must be punctual and reliable
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information and request supplies orally or in writing
- Strong communication skills
- Customer service orientation
- Ability to work well in a team environment
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
No experience required
Job Location
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