Hy-Vee logo

Coffee Shop Barista

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development opportunities
Employee assistance program

Job Description

Hy-Vee is a well-established chain of supermarkets known for offering a wide variety of quality products and exceptional customer service. With a strong emphasis on community involvement and a commitment to healthy living, Hy-Vee has become a trusted name in the retail grocery industry across the Midwest. The company culture values its employees by fostering an engaging and supportive work environment where every team member is encouraged to contribute to the company’s success and customer satisfaction. Hy-Vee embodies its promise of "a helpful smile in every aisle," showcasing the priority placed on friendliness and approachability in every store. This focus on people-first values has made Hy-Vee a preferred workplace for thousands of employees who take pride in being part of a company that prioritizes service excellence and teamwork.

This position is for a Barista within Hy-Vee's Coffee Shop department, classified as a non-exempt role. The barista will play a crucial role in delivering a positive customer experience by preparing and serving coffee and related products with speed, accuracy, and friendliness. The Barista is responsible for reviewing and fulfilling customer orders daily, maintaining food safety standards, and ensuring cleanliness in the workplace. The role demands a service-oriented attitude, as providing courteous and efficient customer service is at the core of daily responsibilities. Baristas at Hy-Vee are expected to engage with customers in a sincere and friendly manner, including greeting customers by name when possible, and assisting with their needs to enhance their overall shopping experience.

Beyond drink preparation, the Barista supports store operations by assisting in inventory management, including receiving and putting away products, replenishing supplies, and adhering to production plans to meet daily demand. The job also requires handling cash registers when applicable, maintaining hygiene standards, and following company policies. Teamwork is emphasized to ensure a harmonious work environment and customer satisfaction. The Barista may also be involved in secondary tasks like washing dishes, ordering supplies, pricing products, and assisting other store departments as needed.

The role is physically demanding, requiring the ability to exert force in moving objects up to 50 pounds occasionally and perform various physical activities such as standing, walking, reaching, and repetitive motions. Working conditions include exposure to noise, equipment hazards, cleaning chemicals, and variable temperatures. The Barista will use standard coffee shop equipment including disposals, trash compactors, dishwashers, registers, ice machines, pop machines, scales, and knives. This position offers an opportunity to work daily with the general public and provide a friendly, helpful face while contributing to the smooth operation of Hy-Vee’s coffee shop.

Hy-Vee seeks candidates who bring a positive attitude, dedication to excellent customer service, and the ability to work efficiently in a fast-paced retail environment. Employment is contingent upon successfully passing a pre-employment drug screening. If you enjoy interacting with customers, working as part of a team, and thrive in a dynamic work setting, the Barista role at Hy-Vee offers a rewarding career opportunity.

Job Requirements

  • less than high school education or equivalent experience
  • six months or less of similar or related work experience
  • ability to follow detailed but uninvolved written or verbal instructions
  • ability to do simple addition and subtraction
  • ability to understand and follow verbal or demonstrated instructions
  • writing identifying information
  • requesting supplies orally or in writing
  • physical ability to perform medium work including exerting up to 50 pounds of force occasionally
  • visual acuity including clarity of vision at distance, color vision, depth perception, and field of vision
  • ability to perform climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • willingness to work in a store environment exposed to noise, equipment hazards, chemicals, electrical shock, and temperature extremes

Job Qualifications

  • less than high school education or equivalent experience
  • six months or less of related work experience
  • ability to follow verbal or written instructions
  • ability to perform simple addition and subtraction
  • possess good communication skills
  • team-oriented mindset
  • customer service focused
  • ability to handle multiple tasks efficiently

Job Duties

  • provide prompt, efficient and friendly customer service
  • smile and greet customers in a friendly manner
  • learn customers' names and address them by name whenever possible
  • assist customers by escorting them to products, securing out-of-reach products, loading/unloading heavy items, passing along customer suggestions, and enhancing shopping experience
  • answer telephone promptly and provide helpful service including taking customer orders
  • take customer orders at the counter
  • work as a team to ensure customer satisfaction and a pleasant work environment
  • handle food safely and maintain a clean work area
  • review the status and appearance of food for freshness
  • ensure adequate food supply is ready and develop or follow production list
  • anticipate product needs daily
  • prepare and replenish product as necessary
  • check in product, put product away, and review invoices
  • operate registers and receive payments where applicable
  • remove trash timely
  • maintain adherence to hygiene and dress guidelines
  • comply with company policies and store guidelines
  • report to work as scheduled and on time

Job Criteria

Experience

No experience required


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