Coffee Shop Barista

Lincoln, NE, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Career development opportunities

flexible scheduling

Job Description

Hy-Vee is a renowned employee-owned supermarket chain known for its commitment to exceptional customer service and quality products. Established in the Midwest, Hy-Vee operates over 260 stores across multiple states, providing a wide range of grocery, fresh food, and specialty items alongside excellent in-store services. The company prides itself on embracing a culture that values teamwork, community involvement, and professional growth. With the motto "a helpful smile in every aisle," Hy-Vee ensures that every customer interaction is pleasant and engaging, emphasizing the importance of a motivated and friendly workforce. The company offers a positive, supportive work environment where employees can thrive and advance their careers while delivering top-tier service to their customers.

This position is for a Barista in the Coffee Shop department within a Hy-Vee store. As a Coffee Shop Barista, you will play a critical role in creating a welcoming atmosphere for customers by providing prompt, courteous, and personalized service. Your responsibilities will include accurately filling customer orders, handling food safely, maintaining cleanliness in your work area, and ensuring food displays are fresh and adequately stocked throughout the day. You will directly contribute to enhancing the overall customer experience by anticipating needs, greeting customers by name when possible, and working collaboratively with your team. This role is classified as non-exempt and involves daytime shifts, making it suitable for individuals who enjoy dynamic customer-facing roles with varied tasks and opportunities for interaction. The ideal candidate is someone who embraces a growth mindset, values professionalism, and is results-oriented with a strong focus on customer satisfaction. Hy-Vee encourages applications from individuals who are passionate about delivering quality coffee shop services and who want to be part of a community-focused company recognized for its positive work culture.

Job Requirements

Less than high school or equivalent experience
Six months or less of similar or related work experience
Ability to carry out detailed but uninvolved written or verbal instructions
Ability to do simple addition and subtraction
Ability to understand and follow verbal or demonstrated instructions
Ability to perform medium work exerting up to 50 pounds of force occasionally
Ability to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Visual requirements including clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction
Must report to work as scheduled and on time

Job Qualifications

Less than high school or equivalent experience
Six months or less of similar or related work experience
Ability to carry out detailed but uninvolved written or verbal instructions
Ability to do simple addition and subtraction, copying figures, counting and recording
Ability to understand and follow verbal or demonstrated instructions
Ability to write identifying information
Ability to request supplies orally or in writing

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by escorting them to products they’re looking for, securing products that are out of-reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
Takes customer orders at the counter
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handles food in a safe manner and ensures the work area is always clean and neat
Reviews the status and appearance of the food for freshness
Ensures that an adequate food supply is ready and on hand and develops or follows a production list
Anticipates product needs for the department on a daily basis
Prepares and replenishes product as necessary
Checks in product, puts product away, and may review invoices
Runs the department registers and receives payment, makes change, etc., where applicable
Removes trash in a timely manner
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time