Coffee Shop Barista

Hy-Vee is a well-established and reputable grocery store chain known for its commitment to quality products, excellent customer service, and community engagement. With a strong presence in the Midwest, Hy-Vee prides itself on creating a welcoming shopping environment that caters to the diverse needs of its customers. As a leader in the retail grocery industry, Hy-Vee combines a rich history of service with modern conveniences to enhance the shopping experience. The company values its employees highly, recognizing that a dedicated and motivated workforce is fundamental to its ongoing success. Hy-Vee's promise of "a helpful smile in every aisle" underscores its dedication to customer satisfaction and employee engagement, fostering a positive and supportive workplace culture.

The Barista position in the Coffee Shop department at Hy-Vee plays a vital role in delivering exceptional customer service and maintaining a clean, organized work environment. As a Coffee Shop Barista, you will be responsible for reviewing and filling customer orders for the day, handling food properly to ensure safety and quality, and ensuring that the work area is always clean and presentable. This role emphasizes customer interaction, requiring a friendly, courteous, and efficient approach to service, which helps to create a positive impression of the company among shoppers and team members alike.

This non-exempt position reports to various management personnel, including the District Store Director, Store Manager, Assistant Managers of multiple departments, Food Service Director, and Coffee Shop Department Manager. Although there are no positions reporting directly to the Barista, team collaboration and support are essential. Responsibilities include providing prompt and efficient service, greeting customers warmly, learning customers' names, assisting with their shopping needs, managing customer orders at the counter, and contributing to a cooperative and pleasant work environment.

In addition to customer service, the Barista is responsible for the operational side of the coffee shop, including managing food freshness, preparing and replenishing products, checking in inventory, maintaining cleanliness, and handling transactions if required. Secondary duties such as washing dishes, pricing products, ordering supplies, and assisting in other areas of the store might also be part of the role. The position requires physical capability to perform moderate work and a strong focus on adhering to hygiene and company policies. The working environment involves exposure to typical store conditions, including noise, equipment hazards, cleaning chemicals, and temperature fluctuations.

Hy-Vee seeks applicants who demonstrate key competencies such as partnership, a growth mindset, results orientation, customer focus, and professionalism. The Coffee Shop Barista position offers an excellent opportunity for individuals who enjoy interacting with customers, working in a fast-paced environment, and being part of a team dedicated to making every customer's visit enjoyable. Employment is contingent upon successful completion of a pre-employment drug screen, ensuring a safe and trustworthy workforce. If you are ready to bring your friendly smile and commitment to quality service, this role at Hy-Vee awaits your application.