Hy-Vee logo

Coffee Shop Barista

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $16.80
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Employee assistance program

Job Description

Hy-Vee is a well-established, employee-owned grocery store chain known for its dedication to quality and customer service. With stores located primarily in the Midwest, Hy-Vee prides itself on a supportive and engaging work environment where employees are considered the company's greatest strength. The company’s promise of "a helpful smile in every aisle" reflects its commitment to ensuring an enjoyable shopping experience for customers, backed by a workforce that is motivated, cooperative, and enthusiastic about service. Hy-Vee values personal growth, innovation, and professional development among its team members, making it an excellent place for individuals passionate about retail and customer service to build rewarding careers.

The role of the Coffee Shop Barista at Hy-Vee is designed for individuals who are passionate about providing exceptional customer experiences in a vibrant coffee shop setting. As a Barista, you will play a vital role in creating a welcoming atmosphere by offering courteous, friendly, and efficient service to customers and team members alike. This position is part of the Coffee Shop department where attention to detail, food safety, and cleanliness is paramount. You will be responsible for preparing and filling customer orders daily, managing food products with the utmost care, and maintaining a neat work environment. The job requires engagement and cooperation with team members to ensure that the store's standards are upheld and that customers receive prompt and attentive service.

This non-exempt position is expected to handle various tasks from greeting and assisting customers, processing orders both in-person and over the telephone, to operating registers and managing product supply. The Barista must anticipate daily product needs, ensuring that food items are fresh and adequately stocked according to a production list or set guidelines. You will also support other store areas when required and participate in special projects or duties to support store operations. The working environment involves moderate physical activity such as lifting up to 50 pounds and requires the ability to perform repetitive motions along with standing, walking, and other moderate exertion tasks.

Hy-Vee offers an hourly wage range starting at $13.50 up to $16.80, depending on experience, and provides a comprehensive benefits package for eligible employees. Night and weekend shifts are required, reflecting the coffee shop’s service hours. Employment is contingent upon successful completion of a pre-employment drug screen, ensuring a safe and trustworthy workplace.

This position is ideal for individuals seeking entry-level opportunities in retail or customer service who bring a positive attitude, strong work ethic, and desire to engage and assist customers. Joining Hy-Vee as a Coffee Shop Barista means joining a community that values partnerships, growth mindset, results orientation, customer focus, and professionalism. If you are ready to bring your smile and customer service skills to a thriving company, Hy-Vee encourages you to apply and take the first step toward a rewarding role where you can make a real difference every day.

Job Requirements

  • Less than high school education or equivalent experience
  • Six months or less of related work experience
  • Ability to carry out detailed but uncomplicated instructions
  • Ability to do basic math and record information
  • Ability to understand and follow instructions
  • Ability to communicate effectively orally and in writing

Job Qualifications

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to carry out detailed but uninvolved written or verbal instructions
  • Ability to do simple addition and subtraction, copying figures, counting and recording
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information
  • Ability to request supplies orally or in writing

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
  • Takes customer orders at the counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Handles food in a safe manner and ensures the work area is always clean and neat
  • Reviews the status and appearance of the food for freshness
  • Ensures that an adequate food supply is ready and on hand and develops or follows a production list
  • Anticipates product needs for the department on a daily basis
  • Prepares and replenishes product as necessary
  • Checks in product, puts product away, and may review invoices
  • Runs the department registers and receives payment, makes change, etc., where applicable
  • Removes trash in a timely manner
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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