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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
Hy-Vee is a leading employee-owned supermarket chain known for its commitment to exceptional customer service and community involvement. Founded in 1930, Hy-Vee has grown to become a trusted name in the grocery industry, operating hundreds of stores across the Midwestern United States. The company prides itself on its core values of respect, integrity, and cooperation, fostering a supportive and inclusive work environment where employees are valued as a company's greatest strength. Hy-Vee’s promise of "a helpful smile in every aisle" reflects its dedication to creating a positive shopping experience for customers, powered by a workforce that is fully engaged and... Show More
Job Requirements
- must be able to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision
- must be able to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- employment is contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to understand and follow verbal or demonstrated instructions
- ability to do simple addition and subtraction
- possess good communication skills
- ability to work effectively in a team environment
- customer service oriented
- able to handle multiple tasks simultaneously
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests
- answers the telephone promptly and provides friendly, helpful service to customers who call, including taking customer orders
- takes customer orders at the counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- handles food in a safe manner and ensures the work area is always clean and neat
- reviews the status and appearance of the food for freshness
- ensures that an adequate food supply is ready and on hand and follows a production list
- anticipates product needs daily and prepares and replenishes product as necessary
- checks in product, puts product away, and may review invoices
- runs the department registers and receives payment, makes change, where applicable
- removes trash in a timely manner
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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