Coffee Shop Barista

Hy-Vee is a well-established and respected supermarket chain known for its commitment to providing quality products and outstanding customer service. Founded in 1930, Hy-Vee operates more than 245 supermarkets across the Midwestern United States. Renowned for its strong company culture and dedication to community involvement, Hy-Vee emphasizes a work environment where employees feel valued and motivated to deliver "a helpful smile in every aisle." This approach has made Hy-Vee a preferred shopping destination and a great place for employees seeking stable and rewarding careers. The company is recognized for its comprehensive employee benefits, consistent career growth opportunities, and a supportive team atmosphere that encourages collaboration and professionalism.

The role of Barista at Hy-Vee's Coffee Shop department is a vital position focused on delivering high-quality customer experiences and maintaining excellent operational standards within the coffee shop environment. This position is classified as non-exempt and requires a combination of customer service expertise, food safety knowledge, and efficient workplace habits. The Barista will be responsible for handling customer orders with speed and a friendly demeanor, managing food preparation safely, maintaining a clean and organized work area, and fostering a welcoming atmosphere for both customers and team members. The role routinely involves working night and weekend shifts, emphasizing the need for flexibility and reliability.

In this role, the Barista is expected to uphold Hy-Vee’s core values, including professionalism, customer focus, a growth mindset, results orientation, and partnership with colleagues. The Barista will be accountable to several leaders within the store hierarchy, including the District Store Director and various managers related to store operations, perishables, health and wellness, and the Coffee Shop Department. While this position does not supervise other employees, it plays an essential part in team efforts to achieve high customer satisfaction and operational efficiency.

Key responsibilities include greeting and assisting customers warmly, learning and using customers’ names when possible, taking orders promptly, and ensuring product freshness. The Barista also handles cash register operations where applicable, assists with order stocking, monitors inventory, and adheres strictly to Hy-Vee’s safety and hygiene policies. Secondary duties include washing dishes, placing product and supply orders, pricing products, and supporting other store areas as needed. Physical requirements for this role include the ability to perform medium-level physical work, such as lifting up to 50 pounds occasionally and regularly engaging in activities like standing, walking, and reaching.

Hy-Vee requires baristas to thrive under the pressure of multiple priorities and deadlines. The role demands excellent communication skills and the capacity to interact comfortably with the public and regulatory officials. Hy-Vee promotes a company culture where employees are encouraged to take initiative, uphold customer commitment, and contribute positively to the community. Employment is contingent upon passing a pre-employment drug screen, ensuring a safe and compliant workplace. Overall, this career opportunity is ideal for individuals seeking a dynamic, customer-facing role in a reputable retail environment with strong support from an experienced management team.