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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.50 - $16.80
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible schedule
Job Description
Hy-Vee is a well-established American supermarket chain known for its commitment to customer service, quality products, and community involvement. With a strong presence across multiple states, Hy-Vee prides itself on creating an engaging and supportive work environment where employees are valued as the company's greatest asset. The company culture emphasizes teamwork, professionalism, and a growth mindset, all aimed at delivering exceptional customer experiences and fostering long-term customer loyalty. Hy-Vee stores are known for offering a diverse range of products, including groceries, health and wellness items, and fresh-prepared foods. The Coffee Shop department within Hy-Vee plays a vital role in enhancing... Show More
Job Requirements
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to perform medium work requiring exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
- Ability to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to see clearly at distances from more than 20 inches to less than 20 feet with or without correction
- Must adhere to company hygiene, dress standards, and policies
- Must report to work when scheduled and on time
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Good communication skills
- Ability to work as part of a team
- Customer service orientation
- Professionalism in appearance and behavior
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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