Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Employee assistance program
Job Description
Hy-Vee is a well-established, employee-owned supermarket chain known for its commitment to delivering excellent customer service and high-quality products. With stores spread across multiple states, Hy-Vee focuses on creating an inviting shopping environment while prioritizing the needs of its customers and employees alike. At the heart of its operations is a strong promise: "a helpful smile in every aisle." This promise reflects Hy-Vee's dedication to fostering a positive and supportive atmosphere for both customers and team members. The company believes that its strength lies in its people, emphasizing teamwork, growth, professionalism, and customer focus as core competencies. They strive to maintain a workplace where employees feel engaged, valued, and motivated to provide the best service possible. This approach has not only helped Hy-Vee build a loyal customer base but also cemented its reputation as a trusted employer within the retail industry.
The Barista position at Hy-Vee Coffee Shop is a non-exempt role designed for those passionate about coffee and customer service alike. As a Barista, you will be responsible for preparing and fulfilling customer orders efficiently, ensuring all food handling is performed safely, and maintaining a clean and organized work area at all times. This position requires direct interaction with customers, emphasizing courteous, friendly, and professional service to enhance the overall shopping experience within the store. A strong emphasis is placed on creating strong partnerships with customers and colleagues, exhibiting a growth mindset, and being results-oriented while maintaining professionalism in every aspect of the role.
Responsibilities include greeting and assisting customers with care and patience, taking orders accurately at the counter and over the phone, and working collaboratively with team members to ensure satisfaction and smooth operations in the coffee shop. Baristas are expected to manage stock levels through regular product checks, prepare and replenish products as needed, and operate registers when applicable. Additional duties such as washing dishes, ordering supplies, and supporting other store areas are integral to maintaining the department’s efficiency.
Ideal candidates should demonstrate the ability to follow instructions carefully, possess basic mathematical skills, and be capable of performing a variety of physical tasks associated with the role, such as lifting up to 50 pounds and engaging in repetitive movements. The job environment typically includes exposure to noise, cleaning chemicals, temperature changes, and the necessity of adhering to health and safety standards rigorously. Attendance and punctuality are crucial for success, alongside compliance with company policies and personal hygiene standards.
Employment is contingent upon passing a pre-employment drug screening, underscoring Hy-Vee's commitment to a safe and reliable workforce. The role offers a dynamic and supportive work environment in a fast-paced retail setting, ideal for those who enjoy engaging with people, learning continuously, and contributing to a welcoming community space. If you are ready to smile and make a difference every day, this position at Hy-Vee Coffee Shop could be the perfect fit for you.
The Barista position at Hy-Vee Coffee Shop is a non-exempt role designed for those passionate about coffee and customer service alike. As a Barista, you will be responsible for preparing and fulfilling customer orders efficiently, ensuring all food handling is performed safely, and maintaining a clean and organized work area at all times. This position requires direct interaction with customers, emphasizing courteous, friendly, and professional service to enhance the overall shopping experience within the store. A strong emphasis is placed on creating strong partnerships with customers and colleagues, exhibiting a growth mindset, and being results-oriented while maintaining professionalism in every aspect of the role.
Responsibilities include greeting and assisting customers with care and patience, taking orders accurately at the counter and over the phone, and working collaboratively with team members to ensure satisfaction and smooth operations in the coffee shop. Baristas are expected to manage stock levels through regular product checks, prepare and replenish products as needed, and operate registers when applicable. Additional duties such as washing dishes, ordering supplies, and supporting other store areas are integral to maintaining the department’s efficiency.
Ideal candidates should demonstrate the ability to follow instructions carefully, possess basic mathematical skills, and be capable of performing a variety of physical tasks associated with the role, such as lifting up to 50 pounds and engaging in repetitive movements. The job environment typically includes exposure to noise, cleaning chemicals, temperature changes, and the necessity of adhering to health and safety standards rigorously. Attendance and punctuality are crucial for success, alongside compliance with company policies and personal hygiene standards.
Employment is contingent upon passing a pre-employment drug screening, underscoring Hy-Vee's commitment to a safe and reliable workforce. The role offers a dynamic and supportive work environment in a fast-paced retail setting, ideal for those who enjoy engaging with people, learning continuously, and contributing to a welcoming community space. If you are ready to smile and make a difference every day, this position at Hy-Vee Coffee Shop could be the perfect fit for you.
Job Requirements
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Must be able to perform medium work involving exertion up to 50 pounds occasionally
- Must have visual acuity including color vision and depth perception
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Must adhere to company policies and individual store guidelines
- Must report to work on time
- Employment contingent on successful pre-employment drug screening
Job Qualifications
- Less than high school education or equivalent experience
- Six months or less of similar or related work experience
- Ability to provide courteous and efficient customer service
- Ability to work effectively within a team environment
- Basic math skills including addition and subtraction
- Ability to follow verbal and written instructions
- Effective communication skills
- Ability to handle food safely and maintain cleanliness
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing out-of-reach products, loading or unloading heavy items, passing along customer suggestions or requests, performing tasks to enhance shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and pleasant work environment
- Handles food safely and keeps work area clean and neat
- Reviews food freshness and ensures adequate food supply
- Anticipates daily product needs and prepares or replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Operates registers and processes payments where applicable
- Removes trash timely
- Maintains adherence to personal hygiene and dress guidelines
- Reports to work scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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