Coffee Shop Attendant - The Markham Hotel

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Team-oriented environment
Employee Discounts
Training and development opportunities
supportive management

Job Description

The Coffee Shop Attendant role is offered within a boutique, guest-focused cafe known for delivering high-quality coffee, beverages, and light food items in a welcoming environment. This establishment prides itself on creating a memorable experience for every guest by combining excellent customer service with a cozy and clean atmosphere. Whether customers are stopping by for their morning espresso, a refreshing smoothie, or a quick snack, the cafe ensures that all offerings meet high standards of preparation and presentation.

The cafe operates with a strong focus on guest satisfaction, aiming to provide prompt, friendly, and knowledgeable service. In such a fast-paced setting, the role of the Coffee Shop Attendant is critical to maintaining the smooth operation and overall ambiance of the establishment. This position is ideal for individuals who enjoy interacting with customers, take pride in preparing quality beverages and food, and can efficiently manage various tasks simultaneously.

As a Coffee Shop Attendant, you will be the face of the café, greeting every customer warmly and ensuring their orders are accurate and prepared to company standards. Your duties extend beyond just making coffee — you will handle a variety of beverages including espresso drinks, teas, and smoothies, alongside light food items such as pastries and sandwiches. Your attention to detail in hygiene and safety practices will help maintain the café’s reputation for cleanliness and quality.

The role requires competency with point-of-sale (POS) systems, handling cash and card payments accurately while maintaining an organized and balanced cash drawer. You will be responsible for keeping the work environment neat and stocked by restocking supplies like cups, lids, napkins, milk, and syrups throughout your shift. Moreover, you will assist with opening and closing duties, including inventory and cleaning, contributing to the efficient day-to-day operations of the café.

This position demands flexibility, including availability for morning shifts, weekends, and holidays as needed. The work environment encourages a team-oriented attitude, requiring you to have the stamina to stand for long periods and undertake physical tasks such as lifting and moving items up to 50 pounds. Previous experience in a coffee shop or food service setting is preferred but not mandatory, making it an excellent entry-level opportunity for anyone passionate about hospitality and food service.

Overall, being a Coffee Shop Attendant at this boutique café is not just about serving coffee; it is about creating an exceptional guest experience that promotes return visits and positive word-of-mouth. If you thrive in fast-paced environments, enjoy working with people, and value quality and presentation in food and beverages, this role offers a dynamic and rewarding career path.

Job Requirements

  • Previous experience in a coffee shop, café, or food service preferred but not required
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Basic math skills and comfort using a POS system
  • Dependable, punctual, and team-oriented attitude
  • Must be able to stand for long periods and lift, push, pull up to 50 pounds
  • Must have a flexible schedule, including mornings, weekends, and holidays as needed

Job Qualifications

  • Previous experience in a coffee shop, café, or food service preferred but not required
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Basic math skills and comfort using a POS system
  • Dependable, punctual, and team-oriented attitude
  • Must be able to stand for long periods and lift, push, pull up to 50 pounds

Job Duties

  • Greet customers warmly and take orders accurately
  • Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages to company standards
  • Handle food items such as pastries, sandwiches, and snacks safely and neatly
  • Operate POS system, process cash and card payments, and maintain accurate cash drawer
  • Keep work areas, equipment, and seating areas clean, stocked, and organized at all times
  • Restock supplies (cups, lids, napkins, milk, syrups, etc.) as needed throughout the shift
  • Follow all health, safety, and sanitation guidelines
  • Provide prompt and courteous service, anticipating guest needs
  • Assist with opening and closing duties including inventory and cleaning

Job Criteria

Experience

No experience required


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