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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned family-friendly resort chain known for its indoor water parks, engaging entertainment, and exceptional customer experiences. As a leader in the hospitality industry, Great Wolf Lodge provides a vibrant and welcoming environment where guests of all ages can create lasting memories. With multiple locations across North America, the company continuously strives to offer high-quality services and a fun-filled atmosphere for families looking to relax and have fun together. Emphasizing a strong commitment to employee growth and development, Great Wolf Lodge is dedicated to fostering a positive workplace culture that promotes diversity, inclusivity, and continuous learning.Show More
Job Requirements
- Some high school education or equivalent
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Proven customer service skills and communication skills
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of a criminal background and drug screen
- Must be at least sixteen years old
Job Qualifications
- Some high school education or equivalent
- Proven customer service skills and communication skills
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Successful completion of a criminal background and drug screen
- Previous experience demonstrating strong customer service
- Prior experience utilizing restaurant equipment and sanitation standards
- Ability to multi-task and prioritize a variety of tasks with minimal direction
- Previous experience with cash transactions and Point of Sale systems
- Proven teamwork skills
Job Duties
- Communicates with guests to take food and beverage orders
- Prepares customer food and beverage orders
- Provides outstanding customer service and engage in suggestive selling
- Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
- Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
- Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
- Assists in other food outlets as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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