Job Overview

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Compensation

Hourly
Exact $17.25
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Benefits

competitive pay
Tips
Tuition Reimbursement
Career growth opportunities
free drinks on shift
Free food on shift
Exclusive company merchandise

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing company known for its vibrant culture and commitment to making a difference one cup at a time. Established as more than just a coffee company, Dutch Bros has earned a reputation as a fun-loving, mind-blowing organization that emphasizes positivity, connection, and community impact. With a strong presence across the United States, Dutch Bros Coffee operates numerous locations where the people truly believe in what they do, creating an environment where employees are motivated and customers discover exceptional experiences in every visit. The company prides itself on fostering a culture that supports personal and professional growth, making it an attractive destination for individuals passionate about coffee and community engagement. The workplace environment is fast-paced, high-energy, and demanding, reflecting the lively atmosphere of the coffee industry and the company’s emphasis on excellence and connection.

The role of a Broista at Dutch Bros Coffee is central to the customer experience and the company’s mission. This position requires an individual who thrives on interaction, enjoys a high-volume work environment, and maintains a professional yet upbeat attitude throughout their shifts. The Broista is the face of the company, responsible for engaging customers with genuine kindness, educating them about the menu, and delivering next-level service that exceeds expectations. The role demands physical stamina, as employees will be on their feet for up to 10-hour shifts and may need to lift or carry up to 65 pounds during their duties. Adaptability is crucial, especially in managing busy periods without sacrificing the quality of connection and service. Reliability and teamwork are also highly valued, as the Broista must show up on time, communicate effectively about availability, and support their crew to ensure smooth operations.

In return, Dutch Bros Coffee offers a competitive pay structure with compensation up to $17.25 per hour, which includes an average tip of $7.25 per hour, though actual tips can vary depending on factors such as location and service quality. Employees enjoy perks like free drinks and food during shifts, exclusive merchandise, and opportunities for career advancement within the shops, headquarters, or other company divisions. The company is committed to employee development, providing comprehensive training, certifications, and ongoing learning opportunities. The Broista role is not just a job but a chance to be part of a growing community where every cup serves to support local and national causes, create meaningful connections, and contribute to a positive workplace culture. Those who join Dutch Bros are often drawn by the unique blend of fun, support, and the potential for career growth in a thriving company with a clear vision for expansion over the coming years.

Job Requirements

  • Ability to stand and move for long periods
  • Capable of lifting or carrying up to 65 pounds
  • Reliable transportation to and from work
  • Availability to work flexible hours including early mornings, evenings, weekends, and holidays
  • Ability to work in various weather conditions
  • Commitment to punctuality and attendance
  • Completion of required training and certifications

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or food service experience is a plus but not required
  • Ability to work in a fast-paced and physically demanding environment
  • Strong interpersonal and communication skills
  • Positive attitude and commitment to excellent customer service
  • Willingness to learn, grow, and adhere to company standards

Job Duties

  • Engage customers with friendliness and genuine connections
  • Educate customers about the menu and help them discover new favorite drinks
  • Embody Dutch Bros Coffee values by radiating kindness and positivity
  • Work efficiently to craft high-quality drinks while managing a busy environment
  • Show up reliably on time and communicate availability clearly
  • Maintain a clean and organized work environment following food safety standards
  • Support and cooperate with team members to ensure smooth operations

Job Location

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