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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.05 - $13.81
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Sandia Resort & Casino is a prominent entertainment and hospitality venue located in New Mexico, offering a unique blend of gaming, dining, and resort experiences. Known for its commitment to providing guests with "Far from Ordinary" service, the resort operates with a philosophy grounded in integrity, fairness, collaboration, communication, and recognition of performance excellence. This approach ensures a welcoming environment for both guests and employees alike, fostering a culture of respect and professional growth. Sandia Resort & Casino plays a vital role in supporting the Pueblo of Sandia community, contributing to the economic and social development of the area.
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Job Requirements
- Must be at least 18 years of age
- Must successfully complete a New Mexico Food Handlers Course upon hire
- Must be able to successfully pass a stringent background investigation
- Will require a pre-employment and random drug screening
Job Qualifications
- Must be at least 18 years of age
- High school diploma, GED certification or equivalent preferred
- Prior cash handling and customer service experience preferred
- Ability to deal effectively and professionally with the public using excellent customer service skills
- Must have excellent oral and written communication skills
- Strong interpersonal skills
- Ability to build relationships
- Basic math skills
- Ability to make accurate transactions
- Maintains the highest standard of personal hygiene
- Ability to work harmoniously and professionally with co-workers and supervisors
Job Duties
- Maintains a focus on delivering "Far from Ordinary" service to all guests
- Assists customers with retail purchases and preparation of specialized beverages
- Communicates information to the restaurant manager about products and equipment needs in a timely manner
- Participates in daily stand-up meetings to ensure proper communication is understood
- Completes computer assisted training in a timely manner
- Maintains cleanliness, safety, and standards using sanitary tools when handling food items
- Follows operational policies and procedures for cash handling to ensure accurate tendering
- Maintains a clean and organized dining area free of debris
- Builds relationships with guests based on respect while maintaining a professional and approachable demeanor
- Performs additional duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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