Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
team environment
Job Description
Hotel Maya Long Beach is a distinguished hospitality establishment located in the heart of Long Beach, California. Known for blending cultural heritage with contemporary luxury, Hotel Maya offers guests an unforgettable experience with its waterfront views, modern amenities, and culturally inspired design. As a vibrant and dynamic hotel, it caters to a diverse clientele including leisure travelers, business professionals, and event guests. The hotel’s commitment to exceptional customer service and attention to detail has made it a popular destination for visitors seeking both comfort and unique local experiences. Hotel Maya values inclusivity and operates under equal opportunity employment practices, creating a welcoming workplace environment and fostering employee growth and well-being.
The Coffee Café Supervisor role at Hotel Maya Long Beach is a vital position within the hotel’s high-volume restaurant setting. This position, often referred to as Lead Barista or Working Supervisor, encompasses leadership and hands-on involvement in the daily coffee café operations. The supervisor will act as the in-house expert on espresso and coffee beverage preparation, guaranteeing that beverage quality and consistency meet the highest standards expected by hotel guests. The role demands technical proficiency in espresso machine operation, grinder calibration, and recipe adherence, combined with strong leadership to guide and train café staff.
Moreover, the supervisor will support efficient service flow, manage guest interactions professionally, and coordinate larger group reservations specifically for the adjoining Fuego restaurant. This hybrid working role requires balancing direct preparation duties alongside supervisory responsibilities, ensuring seamless service during busy periods. Emphasizing operational excellence, the supervisor will also contribute to inventory management, cost control, and waste reduction efforts — all critical to the café's profitability and sustainability.
This position is unionized and adheres to applicable union agreements, reflecting Hotel Maya’s commitment to fair labor practices. The employment type is full-time with competitive compensation in line with the hospitality industry for supervisory café roles. This opportunity is ideal for an experienced barista with leadership skills eager to grow within a prestigious hotel environment, delivering an exceptional coffee experience to guests while fostering a supportive team culture. The supervisor will play an essential role in enhancing the hotel’s brand through top-tier service and beverage craftsmanship.
The Coffee Café Supervisor role at Hotel Maya Long Beach is a vital position within the hotel’s high-volume restaurant setting. This position, often referred to as Lead Barista or Working Supervisor, encompasses leadership and hands-on involvement in the daily coffee café operations. The supervisor will act as the in-house expert on espresso and coffee beverage preparation, guaranteeing that beverage quality and consistency meet the highest standards expected by hotel guests. The role demands technical proficiency in espresso machine operation, grinder calibration, and recipe adherence, combined with strong leadership to guide and train café staff.
Moreover, the supervisor will support efficient service flow, manage guest interactions professionally, and coordinate larger group reservations specifically for the adjoining Fuego restaurant. This hybrid working role requires balancing direct preparation duties alongside supervisory responsibilities, ensuring seamless service during busy periods. Emphasizing operational excellence, the supervisor will also contribute to inventory management, cost control, and waste reduction efforts — all critical to the café's profitability and sustainability.
This position is unionized and adheres to applicable union agreements, reflecting Hotel Maya’s commitment to fair labor practices. The employment type is full-time with competitive compensation in line with the hospitality industry for supervisory café roles. This opportunity is ideal for an experienced barista with leadership skills eager to grow within a prestigious hotel environment, delivering an exceptional coffee experience to guests while fostering a supportive team culture. The supervisor will play an essential role in enhancing the hotel’s brand through top-tier service and beverage craftsmanship.
Job Requirements
- Minimum 2 years of experience in a lead barista supervisory role
- Proven leadership skills
- Excellent communication abilities
- Strong attention to detail
- Ability to work in a fast-paced, high-volume setting
- Availability to work flexible hours including weekends and holidays
- Compliance with union agreements
Job Qualifications
- Minimum 2 years of experience as a lead barista in a supervisory role
- Strong understanding of coffee preparation and beverage recipes
- Ability to lead and motivate a team
- Excellent verbal and written communication skills
- Strong attention to detail to ensure product quality and adherence to standards
- Experience in a high-volume hospitality environment preferred
- Knowledge of espresso equipment maintenance and operation
Job Duties
- Oversee daily coffee café operations with a focus on espresso quality, beverage consistency, and service efficiency
- Serve as the technical expert in espresso preparation, including dialing in grinders, extraction standards, and beverage execution
- Maintain and uphold recipe standards for all coffee and specialty beverages
- Ensure proper maintenance, cleanliness, and operation of all coffee equipment
- Provide hands-on training and ongoing coaching to baristas on coffee preparation and service standards
- Support onboarding and development of new café team members
- Reinforce speed, quality, and consistency standards during service
- Lead by example in a fast-paced, high-volume service environment
- Deliver friendly, attentive, and efficient guest service in the coffee café
- Resolve guest service issues with professionalism and urgency
- Create a welcoming and high-quality café experience consistent with hotel standards
- Support café sales performance, cost control, and waste reduction efforts
- Assist with inventory monitoring and ordering of coffee-related products
- Coordinate with management on café staffing needs and service flow
- Support reservations and coordination for larger parties in Fuego as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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