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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Hotel Maya Long Beach is a premier hotel located in the vibrant coastal city of Long Beach, California. Known for its beautiful waterfront views, luxurious amenities, and exceptional guest service, Hotel Maya offers a unique experience that combines comfort, elegance, and a welcoming atmosphere. As a prominent player in the hospitality industry, the hotel prides itself on delivering top-notch accommodations and services that cater to both business and leisure travelers. The establishment features well-appointed guest rooms, exquisite dining options, and versatile event spaces, all designed to provide guests with a memorable stay. Alongside these services, Hotel Maya places a strong... Show More
Job Requirements
- Minimum 1-2 years of barista experience
- Hands-on experience with manual espresso machines and grinder calibration
- Ability to maintain quality and consistency under pressure
- Strong communication skills
- Outgoing and guest-focused personality
- Ability to work quickly without compromising quality
- Basic math and cash handling skills
- Knowledge of POS systems preferred
- Valid California Food Handler’s Card
Job Qualifications
- Minimum 1-2 years of barista experience preferably in a high-volume or specialty coffee environment
- Hands-on experience with manual espresso machines and grinder calibration
- Proven ability to maintain quality and consistency under pressure
- Strong communication and interpersonal skills
- Outgoing and guest-focused personality
- Ability to work quickly without compromising quality
- Basic math and cash handling skills
- Knowledge of POS systems including Simphony Micros preferred
- Ability to anticipate guest needs and act proactively
- Must maintain a valid California Food Handler’s Card
Job Duties
- Greet every guest promptly and professionally creating a welcoming and efficient service experience
- Demonstrate strong menu knowledge and confidently guide guests through offerings
- Anticipate guest needs and provide thoughtful attentive service
- Maintain composure and professionalism during high-volume service periods
- Prepare espresso-based and specialty beverages with precision speed and consistency
- Dial in espresso and adjust grinders as needed to ensure optimal extraction and flavor
- Execute proper milk steaming and texturing techniques maintain quality presentation standards
- Follow all recipes and preparation standards except if required to accommodate guest requests or as directed by management
- Ensure all beverages meet quality expectations proactively remake drinks when standards are not met
- When requested deliver food and drink items to table
- Maintain an efficient workflow and station organization during peak and non-peak periods
- Set up stock and break down workstation in a timely and consistent manner
- Monitor café and seating areas for cleanliness clear and reset tables as needed
- Follow all cash handling and POS procedures accurately
- Restock and maintain inventory levels throughout shifts
- Comply with all health and safety regulations including food safety standards
- Follow all sanitation hygiene and illness reporting requirements
- Maintain regular and reliable attendance and punctuality
- Take ownership of beverage quality and guest satisfaction
- Demonstrate consistency in execution across all shifts
- Maintain cleanliness and organization of all equipment and work areas
- Follow all equipment use cleaning and maintenance procedures report issues promptly
- Support team members to ensure smooth and efficient operations
- Actively promote café offerings and hotel amenities
- Contribute to achieving outlet financial and service goals
- Maintain professional and respectful working relationships at all times
- Comply with all company policies and procedures
- Ensure the café environment consistently reflects high standards of cleanliness organization and presentation
- Participate in ongoing training and development to maintain and elevate coffee and service standards
- Perform all other duties as may be assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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