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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
team environment
Job Description
Hotel Maya Long Beach is a vibrant and well-regarded hotel located in the scenic coastal city of Long Beach, California. This establishment is known for its beachfront location, modern amenities, and a strong commitment to providing exceptional guest experiences. The hotel caters to both leisure and business travelers seeking a blend of comfort, convenience, and luxury by the Pacific Ocean. With a variety of on-site dining options, including sophisticated restaurants and casual cafes, Hotel Maya offers an inviting atmosphere for visitors to unwind and enjoy quality food and beverages.
Hotel Maya's café is a dynamic and fast-paced environment th... Show More
Hotel Maya's café is a dynamic and fast-paced environment th... Show More
Job Requirements
- Minimum 1-2 years of barista experience
- Hands-on experience with manual espresso machines and grinder calibration
- Proven ability to maintain quality and consistency under pressure
- Strong communication and interpersonal skills
- Ability to work quickly without compromising quality
- Basic math and cash handling skills
- Knowledge of POS systems including Simphony Micros preferred
- Ability to anticipate guest needs and act proactively
- Must maintain a valid California Food Handler's Card
- Ability to work a flexible schedule including mornings, evenings, weekends, and holidays
- Ability to stand for prolonged periods and perform physical tasks such as lifting, carrying, pushing, and pulling
- Ability to work efficiently in a fast-paced, high-volume environment
Job Qualifications
- Minimum 1-2 years of barista experience preferably in a high-volume or specialty coffee environment
- Hands-on experience with manual espresso machines and grinder calibration
- Proven ability to maintain quality and consistency under pressure
- Strong communication and interpersonal skills
- Outgoing and guest-focused personality
- Ability to work quickly without compromising quality
- Basic math and cash handling skills
- Knowledge of POS systems including Simphony Micros preferred
- Ability to anticipate guest needs and act proactively
- Must maintain a valid California Food Handler's Card
Job Duties
- Greet every guest promptly and professionally, creating a welcoming and efficient service experience
- Demonstrate strong menu knowledge and confidently guide guests through offerings
- Anticipate guest needs and provide thoughtful, attentive service
- Maintain composure and professionalism during high-volume service periods
- Prepare espresso-based and specialty beverages with precision, speed, and consistency
- Dial in espresso and adjust grinders as needed to ensure optimal extraction and flavor
- Execute proper milk steaming and texturing techniques
- maintain quality presentation standards
- Follow all recipes and preparation standards, except if required to accommodate guest requests or as directed by management
- Ensure all beverages meet quality expectations
- proactively remake drinks when standards are not met
- When requested deliver food and drink items to table
- Maintain an efficient workflow and station organization during peak and non-peak periods
- Set up, stock, and break down workstation in a timely and consistent manner
- Monitor café and seating areas for cleanliness
- clear and reset tables as needed
- Follow all cash handling and POS procedures accurately
- Restock and maintain inventory levels throughout shifts
- Comply with all health and safety regulations, including food safety standards
- Follow all sanitation, hygiene, and illness reporting requirements
- Maintain regular and reliable attendance and punctuality
- Take ownership of beverage quality and guest satisfaction
- Demonstrate consistency in execution across all shifts
- Maintain cleanliness and organization of all equipment and work areas
- Follow all equipment use, cleaning, and maintenance procedures
- report issues promptly
- Support team members to ensure smooth and efficient operations
- Actively promote café offerings and hotel amenities
- Contribute to achieving outlet financial and service goals
- Maintain professional and respectful working relationships at all times
- Comply with all Company policies and procedures
- Ensure the café environment consistently reflects high standards of cleanliness, organization, and presentation
- Participate in ongoing training and development to maintain and elevate coffee and service standards
- Perform all other duties as may be assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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