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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Hotel Maya Long Beach is a premier boutique hotel located in the vibrant coastal city of Long Beach, California. Known for its modern design, waterfront views, and exceptional hospitality, Hotel Maya offers guests a unique and memorable stay experience. As part of the Destination Hotels brand, this establishment blends contemporary comforts with local culture, making it a favored destination for travelers seeking both relaxation and urban excitement. The hotel features a range of amenities including a high-quality restaurant and café, where guests can enjoy artisanal coffee and gourmet cuisine in a stylish setting. Committed to sustainable practices and attentive service,... Show More
Job Requirements
- minimum 1-2 years of barista experience required preferably in a high-volume or specialty coffee environment
- hands-on experience with manual espresso machines and grinder calibration strongly preferred
- proven ability to maintain quality and consistency under pressure
- strong communication and interpersonal skills
- outgoing and guest-focused personality
- ability to work quickly without compromising quality
- basic math and cash handling skills
- knowledge of pos systems including simphony micros preferred
- ability to anticipate guest needs and act proactively
- must maintain a valid california food handler's card
Job Qualifications
- minimum 1-2 years of barista experience required preferably in a high-volume or specialty coffee environment
- hands-on experience with manual espresso machines and grinder calibration strongly preferred
- proven ability to maintain quality and consistency under pressure
- strong communication and interpersonal skills
- outgoing and guest-focused personality
- ability to work quickly without compromising quality
- basic math and cash handling skills
- knowledge of pos systems including simphony micros preferred
- ability to anticipate guest needs and act proactively
- must maintain a valid california food handler's card
Job Duties
- greet every guest promptly and professionally creating a welcoming and efficient service experience
- demonstrate strong menu knowledge and confidently guide guests through offerings
- anticipate guest needs and provide thoughtful attentive service
- maintain composure and professionalism during high-volume service periods
- prepare espresso-based and specialty beverages with precision speed and consistency
- dial in espresso and adjust grinders as needed to ensure optimal extraction and flavor
- execute proper milk steaming and texturing techniques maintain quality presentation standards
- follow all recipes and preparation standards except if required to accommodate guest requests or as directed by management
- ensure all beverages meet quality expectations proactively remake drinks when standards are not met
- when requested deliver food and drink items to table
- maintain an efficient workflow and station organization during peak and non-peak periods
- set up stock and break down workstation in a timely and consistent manner
- monitor café and seating areas for cleanliness clear and reset tables as needed
- follow all cash handling and pos procedures accurately
- restock and maintain inventory levels throughout shifts
- comply with all health and safety regulations including food safety standards
- follow all sanitation hygiene and illness reporting requirements
- maintain regular and reliable attendance and punctuality
- take ownership of beverage quality and guest satisfaction
- demonstrate consistency in execution across all shifts
- maintain cleanliness and organization of all equipment and work areas
- follow all equipment use cleaning and maintenance procedures report issues promptly
- support team members to ensure smooth and efficient operations
- actively promote café offerings and hotel amenities
- contribute to achieving outlet financial and service goals
- maintain professional and respectful working relationships at all times
- comply with all company policies and procedures
- ensure the café environment consistently reflects high standards of cleanliness organization and presentation
- participate in ongoing training and development to maintain and elevate coffee and service standards
- perform all other duties as may be assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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