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Coffee Bar Manager in Training

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

The hiring establishment is a retail food and beverage environment specializing in coffee and related products, often referred to as a Coffee Bar. The company prioritizes customer service excellence and maintains rigorous operational standards to ensure a welcoming and efficient experience for all patrons. This establishment operates in a fast-paced, dynamic retail setting, where maintaining high-quality service and product presentation are crucial. It caters to a diverse customer base, ranging from quick morning coffee seekers to leisurely afternoon visitors. The environment is typically store-based with specific temperature-controlled areas such as coolers and freezers, requiring staff to be adaptable and resilient to varying working conditions. Exposure to cold environments, cleaning chemicals, and equipment hazards are part of the routine, necessitating attention to safety and proper handling protocols.

The role being offered is a supervisory and hands-on position within the Coffee Bar team. The primary focus is on delivering prompt, efficient, and friendly customer service while also managing and supporting the team of Coffee Bar associates. This includes training, coaching, supervising, and evaluating team members to ensure they meet and exceed company performance standards. The supervisor will also actively participate in daily Coffee Bar activities, providing both leadership and operational support. Managing multiple priorities in a high-pressure environment is a key aspect of the job. Candidates must be prepared to handle sharp knives safely, work in cold-storage environments where temperatures can range around 28 degrees Fahrenheit in coolers and as low as -20 degrees Fahrenheit in freezers, and effectively navigate potential hazards such as dust and equipment movement. This position demands strong multitasking skills, leadership ability, and a commitment to maintaining a positive customer experience under stress. The job is well-suited for energetic individuals who thrive in fast-paced settings and are capable of managing team dynamics while ensuring a smooth and efficient workflow throughout the Coffee Bar area. The role also requires flexible availability, including the willingness to work varying shift lengths and times that include nights, weekends, and holidays. This full-time opportunity offers a rewarding supervisory role within a supportive retail food and beverage environment focused on continuous growth and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • previous supervisory or retail experience preferred
  • ability to work in cold storage environments
  • ability to use sharp knives safely
  • ability to handle fast-paced work and stressful situations
  • good communication skills
  • ability to follow safety and hygiene regulations
  • physical ability to handle the demands of the job including lifting and standing for extended periods

Job Qualifications

  • Ability to solve practical problems and deal with multiple variables
  • ability to do simple addition, subtraction, counting, and recording
  • ability to understand and follow written, verbal, or demonstrated instructions
  • ability to write identifying information and request supplies orally or in writing
  • clarity of vision at distances from 20 inches to 20 feet
  • color vision and depth perception
  • ability to read descriptions on boxes and shelf tags to order products and place merchandise properly
  • flexibility to work varying shift lengths and times including nights, weekends, and holidays

Job Duties

  • Provide prompt, efficient, and friendly customer service
  • train, coach, supervise, and evaluate Coffee Bar associates
  • maintain performance standards
  • supervise and participate in all Coffee Bar activities
  • ensure safe handling of products in coolers and freezers
  • manage multiple priorities under fast-paced work conditions
  • handle equipment movement hazards and maintain cleanliness and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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