Coffee Attendant / Food Service Worker

ECI Management Group is a dynamic company specializing in delivering exceptional dining experiences through its diverse food service operations. Known for its commitment to quality and customer satisfaction, ECI Management Group operates a variety of food establishments, including cafes, providing patrons with a welcoming and enjoyable atmosphere. The company values professionalism, efficiency, and a strong customer-oriented approach, ensuring that each customer leaves with a positive impression. Joining ECI Management Group means being part of a team dedicated to excellence in food service and hospitality, where employees are encouraged to grow and develop their skills in a supportive environment.

The Food Service Worker role at ECI Management Group is pivotal in maintaining the high standards associated with the company’s cafes. This position primarily focuses on preparing and serving coffee and tea beverages, acting as a barista who delivers consistent quality and taste. The Food Service Worker is also responsible for managing the counter service operations, taking accurate customer orders, and processing transactions efficiently to ensure smooth service flow. Beyond beverage preparation, this role involves assisting in the preparation and presentation of food items, upholding the company’s quality standards and recipes, which is crucial for customer satisfaction.

Additionally, the Food Service Worker contributes to the overall cleanliness and organization of the cafe environment, handling cleaning tasks for counters, equipment, and seating areas to create an inviting space for customers. Restocking supplies and ingredients to maintain readiness for service is another essential duty. The role demands adherence to health and safety regulations, which protects both customers and staff, emphasizing the company's commitment to creating a safe dining environment. Effective collaboration with team members is crucial for the smooth operation of daily activities and to foster a positive workplace atmosphere.

This role also requires strong customer service skills to address inquiries and resolve any service-related issues promptly and professionally. The Food Service Worker must be adaptable, capable of working various shifts including weekends and holidays, and able to perform repetitive tasks while standing for extended periods. Candidates with prior experience as baristas or in similar food service roles will find this position rewarding and aligned with their career aspirations in the hospitality industry. Salary details and employment type can be discussed during the hiring process, with the company emphasizing fair compensation and opportunities for employee growth.