
Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development opportunities
team environment
Job Description
JW Marriott, a distinguished part of Marriott International's luxury portfolio, is renowned for its exceptional hospitality standards at more than 100 properties worldwide, including gateway cities and unique resort destinations. Marriott International is a global leader in the hospitality industry, dedicated to creating memorable experiences for guests while fostering an inclusive and supportive work environment for its employees. JW Marriott prioritizes the well-being and development of its associates, offering opportunities for training, career growth, and community engagement. This commitment establishes JW Marriott as a leader not only in service excellence but also as an employer of choice for those aspiring to build a rewarding career in luxury hospitality.
The part-time Food and Beverage Crew position at JW Marriott Houston encapsulates the essence of hospitality with its focus on guest service, operational efficiency, and teamwork. This non-management role involves a variety of responsibilities critical to the daily operations of the food and beverage sector within the hotel. The successful candidate will be expected to perform opening and closing tasks, maintain cleanliness and order in work areas, process customer orders using the MICROS point-of-sale system, and prepare coffee and food items to the brand's quality standards. Interaction with guests demands professionalism, attentiveness, and a genuine appreciation for service, ensuring that every guest feels welcomed and valued.
Beyond direct guest service, this role requires adherence to safety, security, and company policies, emphasizing the importance of a safe, clean, and efficient work environment. Physical demands are integral to the role, including standing or walking for extended periods, lifting items up to 25 pounds, and performing various motions such as bending and twisting, fitting within the dynamic and physical nature of the hospitality industry. JW Marriott’s dedication to excellence is reflected in its expectation that all associates maintain a polished appearance and professional demeanor, as well as in their commitment to training and development. Though no prior experience is necessary, the role offers a valuable opportunity to gain comprehensive exposure to the operations of a luxury hospitality brand. JW Marriott champions equal employment opportunities, fostering a diverse workplace that celebrates the unique backgrounds and talents of its team members. Aspiring to be more than just a job, this position invites individuals to belong to a global community committed to the art of hospitality and the pursuit of personal and professional excellence.
The part-time Food and Beverage Crew position at JW Marriott Houston encapsulates the essence of hospitality with its focus on guest service, operational efficiency, and teamwork. This non-management role involves a variety of responsibilities critical to the daily operations of the food and beverage sector within the hotel. The successful candidate will be expected to perform opening and closing tasks, maintain cleanliness and order in work areas, process customer orders using the MICROS point-of-sale system, and prepare coffee and food items to the brand's quality standards. Interaction with guests demands professionalism, attentiveness, and a genuine appreciation for service, ensuring that every guest feels welcomed and valued.
Beyond direct guest service, this role requires adherence to safety, security, and company policies, emphasizing the importance of a safe, clean, and efficient work environment. Physical demands are integral to the role, including standing or walking for extended periods, lifting items up to 25 pounds, and performing various motions such as bending and twisting, fitting within the dynamic and physical nature of the hospitality industry. JW Marriott’s dedication to excellence is reflected in its expectation that all associates maintain a polished appearance and professional demeanor, as well as in their commitment to training and development. Though no prior experience is necessary, the role offers a valuable opportunity to gain comprehensive exposure to the operations of a luxury hospitality brand. JW Marriott champions equal employment opportunities, fostering a diverse workplace that celebrates the unique backgrounds and talents of its team members. Aspiring to be more than just a job, this position invites individuals to belong to a global community committed to the art of hospitality and the pursuit of personal and professional excellence.
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand, walk, or sit for extended periods
- ability to lift, carry, push, or pull objects up to 25 pounds
- availability to work part-time
- ability to follow safety and security policies
- no prior related work experience necessary
- willingness to perform opening and closing duties
- good communication skills
- positive attitude
- ability to work in a fast-paced environment
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- customer service orientation
- ability to follow company policies and procedures
- physical ability to perform job tasks
Job Duties
- Complete opening and closing duties including setting up supplies and tools
- clean equipment and areas
- lock doors
- set up, stock, and maintain work areas
- input orders into cash register system and collect payment
- take orders and record in MICROS system
- prepare food and coffee beverages
- ensure appliances are turned on/off at appropriate times
- bus coffee cart areas and tables
- clean dishes, utensils, and work areas throughout the day
- obtain change for business level
- count bank at end of shift and complete cashier reports
- resolve discrepancies and secure bank
- follow company safety and security policies
- report accidents and unsafe conditions
- complete safety training
- maintain clean and professional uniform
- maintain confidentiality and protect company assets
- welcome and acknowledge guests
- anticipate and address guests' service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- communicate clearly and professionally
- develop positive working relationships
- support team goals
- ensure adherence to quality expectations
- read and verify information in various formats
- inspect tools and equipment for defects
- stand, walk, or sit for extended periods
- move and lift objects up to 25 pounds
- perform other reasonable duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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