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Coffee & Café Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.50 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with company match
flexible spending accounts
Tuition Reimbursement
Paid Time Off
Opportunities for career growth and advancement

Job Description

Honey Dew is a well-established coffee and cafe chain known for delivering a warm and inviting atmosphere alongside a menu of quality food and beverages. As a staple in many communities, Honey Dew prides itself on providing exceptional customer service and a fast-paced, friendly work environment that encourages team members to grow and thrive in their roles. The company is dedicated to supporting its team with competitive hourly pay, tips, and a comprehensive benefits package aimed at promoting employee health, career development, and work-life balance. At Honey Dew, applicants must be at least 17 years old, and the company welcomes both individuals starting their first job and those seeking new opportunities in the hospitality industry. As an employer, Honey Dew emphasizes training and support to ensure that team members can succeed and enjoy their time at work while contributing positively to the customer experience.

The role of Coffee & Café Team Member at Honey Dew focuses on creating an outstanding guest experience through the preparation of high-quality food and beverages, maintaining cleanliness and organization within the restaurant, and collaborating closely with fellow team members to ensure smooth daily operations. This position is designed for individuals who enjoy working with people, can handle the demands of a fast-paced environment, and take pride in consistently delivering excellent service. Core responsibilities include hospitality duties such as welcoming guests warmly, addressing questions or concerns with professionalism, and ensuring timely and courteous service. Team members also prepare coffee, specialty beverages, sandwiches, and other menu items according to the company’s standards and recipes, maintaining accuracy and consistency. Daily operational tasks involve using point-of-sale systems for transactions, restocking workstations, helping with opening and closing procedures, and contributing to a clean and inviting restaurant atmosphere.

Furthermore, team members must adhere to all food safety, sanitation, and workplace safety procedures to maintain a safe and healthy environment for both employees and customers. The position requires cooperative teamwork, support for marketing promotions and restaurant initiatives, and a willingness to accept coaching and continuously improve performance. There is no prior restaurant experience required, as Honey Dew provides the necessary training. Successful candidates will benefit from opportunities for career growth and advancement within the company. The role also demands physical capabilities such as lifting up to 50 pounds, frequent bending, reaching, and standing for extended periods. Overall, the Coffee & Café Team Member position at Honey Dew offers a dynamic, supportive workplace where employees can develop valuable skills and contribute to creating memorable guest experiences.

Job Requirements

  • Applicants must be at least 17 years of age
  • No previous restaurant experience required
  • Ability to regularly lift and move items weighing up to 50 pounds
  • Ability to safely operate food preparation equipment and restaurant tools
  • Ability to work safely with approved cleaning chemicals
  • Ability to perform repetitive movements throughout scheduled shifts
  • Ability to frequently bend, reach, lift, carry, and perform repetitive motions
  • Ability to stand and remain active for extended periods in a restaurant environment

Job Qualifications

  • Strong customer service and interpersonal communication skills
  • A positive attitude and willingness to work as part of a team
  • The ability to multitask in a fast-paced restaurant environment
  • Basic computer knowledge
  • Basic math skills, including accurately handling cash and making change
  • The ability to safely operate restaurant equipment after training

Job Duties

  • Welcome every guest with a friendly, positive attitude
  • Deliver prompt, courteous service during every visit
  • Address customer questions or concerns professionally and efficiently
  • Prepare coffee, specialty beverages, sandwiches, and other menu items according to Honey Dew standards
  • Ensure all products are prepared accurately and consistently
  • Follow established recipes and presentation guidelines
  • Operate the point-of-sale system and process customer transactions accurately
  • Maintain stocked workstations and replenish products throughout the shift
  • Assist with opening, closing, and routine cleaning duties
  • Help maintain a clean, organized, and inviting restaurant environment
  • Follow all food safety, sanitation, and workplace safety procedures
  • Support marketing promotions and restaurant initiatives
  • Work cooperatively with teammates to ensure smooth daily operations
  • Accept coaching positively and continuously improve job performance
  • Complete additional responsibilities as assigned by management

Job Criteria

Experience

No experience required


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