Job Overview

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Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Range $16.00 - $17.38
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Benefits

Health Insurance
Retirement benefits
Paid Time Off
sick leave
Life insurance
Disability Coverage
Employee Discounts

Job Description

Sheraton Hotels & Resorts, a renowned brand under Marriott International, is a leading global hospitality company known for its commitment to providing exceptional guest experiences. Located at 2255 Kalakaua Ave, Honolulu, Hawaii, this establishment offers a vibrant and inclusive work environment that values diversity and fosters professional growth. As part of a worldwide network of hotels, Sheraton prides itself on being a welcoming space where employees and guests alike can connect and find a sense of belonging. The hotel emphasizes the importance of positive energy, a customer-focused mindset, and teamwork, which contribute significantly to why guests return repeatedly.

The role offered is a part-time, non-management position in the Food and Beverage category, ideal for individuals passionate about hospitality and eager to contribute to a memorable dining experience. The pay range for this role is $16.00 to $17.38 per hour with tip eligibility, providing a rewarding compensation package for those who excel. This position is based onsite in Honolulu, Hawaii, requiring physical stamina including the ability to lift up to 25 pounds and remain on your feet or walk for extended periods.

As a Food and Beverage team member at Sheraton, your primary responsibility will be to enhance the guest experience through attentive service and thorough knowledge of the menu. You will greet guests warmly, serve food and beverages efficiently, and assist with special requests to ensure satisfaction with every meal. Familiarity with the MICROS point-of-sale system is necessary for accurately processing transactions. Additionally, you will maintain the cleanliness and readiness of the dining area by clearing tables, restocking supplies, and completing closing tasks.

Sheraton's supportive work culture includes extensive learning and development opportunities, recognition programs, and wellness initiatives designed to help employees thrive both professionally and personally. Staff members receive benefits such as hotel discounts, programs promoting teamwork, and motivational management that encourage a positive and collaborative atmosphere.

This role is suitable for individuals with strong conversational skills, a positive attitude, and a friendly personality. Prior experience as a waiter is advantageous but not required. The opportunity allows you to combine a passion for food and beverages with a rewarding career path, offering a chance to interact with a diverse clientele from around the world. Sheraton Hotels & Resorts is dedicated to equal employment opportunities and embraces a culture where diversity in backgrounds and talents is celebrated. You will be joining an incredible global team, equipped with resources and support to help you deliver your best work, find your purpose, and become your best self.

Job Requirements

  • High school diploma or equivalent
  • at least one year of related work experience preferred
  • ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • maintain a professional appearance with a clean uniform
  • ability to complete safety training and certification before employment

Job Qualifications

  • High school diploma or equivalent
  • experience with MICROS point-of-sale system considered a plus
  • good conversational skills
  • positive attitude and outgoing personality
  • ability to work effectively in a team

Job Duties

  • Welcome guests and attend tables promptly
  • serve food and beverages to guests and provide recommendations if needed
  • share menu knowledge to assist guests with questions and special requests
  • accurately and promptly process transactions using MICROS system
  • approach guests to ensure satisfaction with each dish and drink
  • clean tables, complete closing tasks, and restock dishware and other supplies

Job Criteria

Experience

Entry Level (1-2 years)


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