Cocktail Wait Staff

Fort Lauderdale, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $9.75 - $16.25

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k) retirement plan

Paid Time Off

Paid parental leave

Medical Plans

Health savings account

Dental plans

vision plan

Employee assistance program

short-term disability

Basic Term Life Insurance

long term disability

Accident/Critical Care Plans

Group term and whole life insurance

Pet Insurance Discounts

Onsite employee meal discounts

Onsite entertainment discounts

Continuous learning and development

Exclusive discounts and perks

Free parking

Job Description

Casino @ Dania Beach is a premier entertainment destination specializing in providing guests with a thrilling and immersive gaming and dining experience. Located in the vibrant city of Dania Beach, this casino blends a dynamic and exciting atmosphere with a commitment to excellent customer service. The company prides itself on creating a friendly, fun, and spectacular environment that fosters great team collaboration and continuous guest satisfaction. As a well-established player in the hospitality and entertainment industry, Casino @ Dania Beach offers an inclusive workplace where employees are valued and empowered to deliver memorable experiences to every patron.

Joining Casino @ Dania Beach as a Cocktail Waitress means becoming part of a dedicated Food & Beverage Team focused on providing exceptional service. The role revolves around engaging with guests in a welcoming and professional manner, serving a variety of beverage and food items efficiently while adhering to local and state alcohol service guidelines. The ideal candidate will be enthusiastic, energetic, and capable of multitasking in a fast-paced casino environment. This position is ideal for individuals who enjoy interaction, thrive in team settings, and have a passion for hospitality.

The Cocktail Waitress is responsible for not only serving beverages and food but also for ensuring guest safety by monitoring alcohol consumption and acting accordingly. They use suggestive selling techniques to enhance the guest experience and maximize sales. They are expected to maintain accurate records, manage multiple orders simultaneously, and respond to customer inquiries effectively. This role also includes upkeep of opening and closing checklists and requires a keen eye for detail and excellent communication skills.

Candidates must be able to stand and move around for extended periods and lift trays weighing up to 30 pounds regularly. Flexibility to work varied shifts including nights, weekends, and holidays is essential. Additionally, the position requires obtaining the appropriate occupational gaming license and passing drug and criminal background checks, ensuring compliance with state laws and company policies. This is a full-time position offering numerous benefits and career development opportunities within the casino's innovative and growth-oriented environment.

Job Requirements

High school diploma preferred
2+ years experience as a cocktail server preferred
Strong beverage knowledge
Ability to use a moderately complex computer system
Excellent communication skills
Ability to lift up to 30 pounds regularly
Ability to stand and walk for up to 8 hours
Ability to work nights, weekends and holidays
Willingness to work in a smoking-permitted terrace area
Must obtain state occupational gaming license
Must pass drug and background checks

Job Qualifications

High school diploma preferred
2+ years of previous experience working as a cocktail server preferred
Strong knowledge of beverages both alcoholic and non-alcoholic
Ability to access and accurately input information using a moderately complex computer system
Excellent communication skills
Enthusiastic and energetic
Must be able to lift trays of beverage items weighing up to 30 lbs regularly
Must be able to stand and exert well-paced mobility for up to 8 hours
Willing to work a flexible schedule including nights, weekends and holidays
Able to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted
Must apply and obtain appropriate state occupational gaming license including lifetime FBI criminal background check
Must pass drug testing as per company policy

Job Duties

Takes orders and serves beverage items to guests in a timely, friendly, enthusiastic and professional manner using suggestive selling techniques
Serves food to guests
Ensures that guests are served in accordance to state and local guidelines regarding the service of alcohol, including checking identification
Determines when a guest has had too much alcohol and contacts the manager on duty or security for assistance
Is able to take care of several orders at once
Describes all beverage items, prices and methods of preparation
Controls guest checks to secure proper payment
Maintains an opening and closing check list
Answers general customer inquiries as needed
All other duties as assigned