Cocktail Server - VIP & Music Hall House of Blues Houston

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible spending account
Employee assistance program

Job Description

Live Nation Entertainment is the global leader in live entertainment, comprising renowned divisions including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized worldwide for its event ticketing services, processing over 500 million tickets annually and supporting more than 12,000 clients globally. Live Nation Concerts stands as the largest promoter of live entertainment worldwide, organizing over 40,000 shows and 100 plus festivals every year across more than 40 countries. These dynamic business units form the backbone of Live Nation Media & Sponsorship’s ability to craft strategic music marketing programs that connect over 1,000 brands with almost 98 million fans who attend Live Nation events annually. For comprehensive insights about the company, please visit www.livenationentertainment.com.

Live Nation's Concerts Division serves as the vibrant arena where tours are initiated, artists bring their vision to life, and fans immerse themselves in the electrifying world of live music. The division manages an extensive network of owned and operated amphitheaters and supports a global touring team. It also encompasses operations such as ticketing, venue management, marketing, and sales. This environment fosters a spirited and upbeat work culture overflowing with career advancement opportunities. Employees enjoy a range of perks including complimentary concert tickets, dog-friendly workspaces, and progressive benefits like student loan reimbursement alongside adoption and fertility support. These factors contribute to Live Nation being recognized as a Great Place to Work and one of People Magazine's "50 Companies that Care." The organization is deeply committed to inclusivity, ensuring every team member feels valued, belongs, and can flourish both professionally and personally. With a collective passion for live music, Live Nation offers an unmatched workplace for those who share this enthusiasm.

The Bottle Service Server role at Live Nation is tailored for those with a passion for hospitality and upscale dining experiences within the live entertainment sector. This position demands unparalleled service excellence, from welcoming Foundation Room Members, corporate executives, and VIP guests with genuine appreciation to mastering the nuances of high-end dining and beverage service. The ideal candidate possesses expert knowledge of bottle and wine service, extensive understanding of culinary techniques, and the culinary vocabulary necessary to guide guests through a sophisticated dining journey.

As a Bottle Service Server, one is expected to excel in upselling food and beverage items, provide thoughtful recommendations, and flawlessly execute bottle service protocols. The role requires a charismatic and articulate communicator who can adapt their style to diverse audiences while maintaining impeccable grooming standards. Operational competencies include handling cash and operating point of sales systems with efficiency and accuracy. The server must also demonstrate expertise in managing intoxicated patrons responsibly, ensuring safety and a respectful environment.

Physically, this role is demanding and fast-paced, requiring prolonged periods of standing, navigating crowded spaces while carrying trays, maintaining cleanliness, and adhering strictly to sanitation and safety standards. Prior experience in upscale dining or night-life venues, as well as certification in alcohol awareness, are essential. The position demands flexibility regarding work hours and a commitment to embracing the vibrant, inclusive culture that defines Live Nation. This opportunity is perfect for those driven by a passion for live music and hospitality to grow their careers in one of the world’s most exciting entertainment companies.

Job Requirements

  • Responsible Alcohol Awareness Training Certification or equivalent
  • Minimum of 2 years experience serving in upscale dining and nightlife venues
  • Working knowledge of high-end restaurant operations and safe, responsible alcohol service
  • Ability to handle multiple tables efficiently with an upbeat, friendly attitude
  • High school diploma or equivalent
  • Flexible schedule
  • Adherence to dress and appearance guidelines
  • Ability to work late hours
  • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
  • Ability to deal with intoxicated guests in a positive and safety-minded manner
  • 2 years bottle service experience
  • 3 years work experience interacting with people in a positive environment
  • Tolerance of all cultures, music and art forms

Job Qualifications

  • Responsible Alcohol Awareness Training Certification or equivalent
  • Minimum of 2 years experience serving in upscale dining and nightlife venues
  • Working knowledge of high-end restaurant operations and safe, responsible alcohol service
  • Ability to handle multiple tables efficiently with an upbeat, friendly attitude
  • High school diploma or equivalent
  • Flexible schedule and ability to work late hours
  • Adherence to dress and appearance guidelines
  • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
  • Ability to deal with intoxicated guests in a positive and safety-minded manner
  • 2 years bottle service experience
  • 3 years work experience interacting with people in a positive environment
  • Tolerance of all cultures, music and art forms
  • Preferred qualifications include Point of Sales knowledge, interest in wines, spirits, and mixology, interest in nightlife, cash handling experience, experience recognizing valid IDs, and experience in a live music environment

Job Duties

  • Give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIPs to instill appreciation for their membership and patronage
  • Demonstrate impeccable knowledge regarding the steps of service for upscale dining
  • Exhibit expert confidence in bottle and wine service skills
  • Upsell and offer food and beverage suggestions to guests
  • Use extensive aptitude of culinary terms, methods, and upscale cuisine
  • Guide and direct guests through their dining experience utilizing recommendation and expertise
  • Understand and flawlessly execute standards and procedures of bottle service

Job Criteria

Experience

Mid Level (3-7 years)


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