Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Wellness Program
Job Description
Resorts World Las Vegas is a premier luxury resort and entertainment complex located on the world-famous Las Vegas Strip. Known for its modern aesthetic, unparalleled amenities, and exceptional customer service, Resorts World Las Vegas combines the excitement of a world-class casino with elegant dining, vibrant nightlife, and luxurious accommodations. As a significant player in the hospitality industry, the resort aims to create memorable experiences for guests from around the globe, offering not only lavish amenities but also a commitment to safety, security, and excellence in all aspects of operations. With a focus on innovation and guest satisfaction, Resorts World Las Vegas stands as a beacon of hospitality and luxury entertainment in one of the most dynamic entertainment markets in the world.
The Cocktail Server role at Resorts World Las Vegas is a vital part of the Food & Beverage team, providing exceptionally warm and professional service to guests while managing beverage orders in an efficient and elegant manner. This position requires a highly personable individual who can combine thorough knowledge of beverages, including cocktails, wine, and spirits, with excellent communication and customer service skills. The Cocktail Server is responsible not only for taking and delivering beverage and food orders quickly and accurately but also for contributing to the overall guest experience through attentiveness and friendly interaction. This role plays a pivotal part in marketing daily specials and enhancing guest satisfaction through suggestive selling techniques.
Working as a Cocktail Server involves frequent collaboration with bartenders and team members, ensuring precise order fulfillment and maintaining cleanliness and organization in assigned areas. Physical stamina is essential due to the need for prolonged standing, lifting trays up to approximately 30 pounds, and working in various conditions, including outdoor settings like pool areas. The successful candidate must be at least 21 years old, possess relevant licensing or be able to obtain necessary cards such as Alcohol Awareness and Food Handling, and be committed to adhering to Resorts World's core values and safety standards.
This is an excellent opportunity for individuals seeking to grow their careers within a luxury resort environment, particularly those with previous customer service and cash handling experience, and a passion for hospitality. The role offers varied shifts, including nights, weekends, and holidays, reflecting the dynamic nature of the entertainment and hospitality industry in Las Vegas. Resorts World Las Vegas emphasizes a culture of safety, security, cleanliness, and outstanding guest experiences, making this an engaging and rewarding position within a top-tier resort setting.
The Cocktail Server role at Resorts World Las Vegas is a vital part of the Food & Beverage team, providing exceptionally warm and professional service to guests while managing beverage orders in an efficient and elegant manner. This position requires a highly personable individual who can combine thorough knowledge of beverages, including cocktails, wine, and spirits, with excellent communication and customer service skills. The Cocktail Server is responsible not only for taking and delivering beverage and food orders quickly and accurately but also for contributing to the overall guest experience through attentiveness and friendly interaction. This role plays a pivotal part in marketing daily specials and enhancing guest satisfaction through suggestive selling techniques.
Working as a Cocktail Server involves frequent collaboration with bartenders and team members, ensuring precise order fulfillment and maintaining cleanliness and organization in assigned areas. Physical stamina is essential due to the need for prolonged standing, lifting trays up to approximately 30 pounds, and working in various conditions, including outdoor settings like pool areas. The successful candidate must be at least 21 years old, possess relevant licensing or be able to obtain necessary cards such as Alcohol Awareness and Food Handling, and be committed to adhering to Resorts World's core values and safety standards.
This is an excellent opportunity for individuals seeking to grow their careers within a luxury resort environment, particularly those with previous customer service and cash handling experience, and a passion for hospitality. The role offers varied shifts, including nights, weekends, and holidays, reflecting the dynamic nature of the entertainment and hospitality industry in Las Vegas. Resorts World Las Vegas emphasizes a culture of safety, security, cleanliness, and outstanding guest experiences, making this an engaging and rewarding position within a top-tier resort setting.
Job Requirements
- At least 21 years of age
- Six months in a day club or resort style pool
- Proof of eligibility to work in the United States
- Ability to obtain Alcohol Awareness Card
- Ability to obtain Food Handling Card
Job Qualifications
- At least six months of previous customer service experience in a similar or related field
- At least six months of previous cash handling experience
- Proficient knowledge of wine, cocktails and beverage spirits
- Working knowledge of POS systems
- Ability to work varied shifts, including nights, weekends and holidays
- Ability to effectively communicate in English
- Polished appearance and demeanor
- Excellent customer service skills
- Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures
- At least 21 years of age
Job Duties
- Greet and welcome all guests in a professional manner
- Obtain beverage orders from guests and enter orders in point of sales system
- Serve alcoholic/non-alcoholic beverages and food orders to guests
- Ensure that all orders are accurate and delivered to each guest in a timely manner
- Collaborate with bartenders and team members to ensure accuracy of order
- Maintain knowledge of house drinks and menu items
- Offer item suggestions by using suggestive selling techniques
- Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management
- Ensure assigned areas are always clean and clutter free
- Ensure all Resorts World core values and property and department standards are implemented and applied
- Obtain and maintain position-specific licensing
- Maintain all company training classes
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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