Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $5.91 - $6.65
Work Schedule
Flexible
Weekend Shifts
Split Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career progression opportunities
Job Description
Pueblo of Sandia is a prominent establishment recognized for its commitment to excellence and authentic cultural experience within the hospitality industry. Nestled in New Mexico, it offers a range of services including bars and restaurants where guests can enjoy a vibrant atmosphere paired with exceptional service. As an employer, Pueblo of Sandia fosters a workplace culture founded on integrity, fairness, collaboration, communication, and recognition for performance excellence. This philosophy not only attracts and retains a qualified workforce but also promotes growth opportunities and contributes significantly to the ongoing success and community enrichment at Pueblo of Sandia both today and into the future.
The Bar/Restaurant Service role at Pueblo of Sandia is central to delivering the guest experience and ensuring high standards within multiple beverage and dining venues. This position involves efficiently taking and accurately delivering food and drink orders while strictly adhering to alcohol service regulations and safety policies. As a vital team member, the individual provides a welcoming, professional, and attentive interaction with guests, helping to create memorable dining experiences. The role demands a keen understanding of beverage offerings such as cocktails, spirits, wines, and beers, and requires proficiency in Point-of-Sale (POS) systems for order entry and payment processing.
The successful candidate will also be responsible for fostering teamwork and a positive working environment among bartenders, servers, hosts, and other team members to ensure coordinated service delivery. Adherence to local health, safety, and sanitation standards is essential, as is maintaining property standards including uniform appearance and personal hygiene. Additionally, the role includes managing the physical setup and breakdown of service areas, handling guest payments accurately, and responsibly serving alcohol to comply with licensing regulations.
This position offers the opportunity to develop within a structured career path that can progress from Server to Lead Server or Trainer, Bartender, Supervisor, and ultimately to Manager. Punctuality, reliability, and the ability to work in a fast-paced and sometimes physically demanding environment are critical to success. The hiring process includes stringent background checks, drug screenings, and necessary certifications such as Food Handlers and New Mexico Alcohol Server's License, which must be obtained prior to the hire date.
Overall, this role is ideal for individuals passionate about guest service, with an aptitude for multitasking and communication, who wish to contribute to the esteemed hospitality tradition of Pueblo of Sandia while advancing personally and professionally within a supportive community-oriented workplace.
The Bar/Restaurant Service role at Pueblo of Sandia is central to delivering the guest experience and ensuring high standards within multiple beverage and dining venues. This position involves efficiently taking and accurately delivering food and drink orders while strictly adhering to alcohol service regulations and safety policies. As a vital team member, the individual provides a welcoming, professional, and attentive interaction with guests, helping to create memorable dining experiences. The role demands a keen understanding of beverage offerings such as cocktails, spirits, wines, and beers, and requires proficiency in Point-of-Sale (POS) systems for order entry and payment processing.
The successful candidate will also be responsible for fostering teamwork and a positive working environment among bartenders, servers, hosts, and other team members to ensure coordinated service delivery. Adherence to local health, safety, and sanitation standards is essential, as is maintaining property standards including uniform appearance and personal hygiene. Additionally, the role includes managing the physical setup and breakdown of service areas, handling guest payments accurately, and responsibly serving alcohol to comply with licensing regulations.
This position offers the opportunity to develop within a structured career path that can progress from Server to Lead Server or Trainer, Bartender, Supervisor, and ultimately to Manager. Punctuality, reliability, and the ability to work in a fast-paced and sometimes physically demanding environment are critical to success. The hiring process includes stringent background checks, drug screenings, and necessary certifications such as Food Handlers and New Mexico Alcohol Server's License, which must be obtained prior to the hire date.
Overall, this role is ideal for individuals passionate about guest service, with an aptitude for multitasking and communication, who wish to contribute to the esteemed hospitality tradition of Pueblo of Sandia while advancing personally and professionally within a supportive community-oriented workplace.
Job Requirements
- Must be at least 21 years old
- able to stand and walk for long periods
- able to lift up to 25 lbs
- basic communication and math skills
- available to work weekends and holidays
- previous restaurant or customer service experience preferred
- familiarity with Point of Sale systems preferred
- must pass stringent background investigation
- must pass pre-employment and random drug screenings
- must obtain Food Handlers certification upon hire
- must obtain and maintain New Mexico Alcohol Server’s License prior to hire date
Job Qualifications
- Must be at least 21 years old
- basic communication and math skills
- knowledge of beverage offerings including cocktails, spirits, wines, and beers
- customer-focused approach
- knowledge of local alcohol service laws and regulations
- ability to multitask in a fast-paced environment
- proficiency in POS systems
- excellent communication skills
- cash handling experience
- knowledge of bar and restaurant operations
- interpersonal skills suitable for challenging situations
- detail-oriented
- ability to follow directions
- ability to maintain a safe work environment
- high personal hygiene standards
- ability to work professionally with co-workers and supervisors
Job Duties
- Greets guests with a friendly and welcoming demeanor
- takes and accurately records drink orders into the Point-Of-Sale system
- maintains a professional and approachable attitude
- monitors and intervenes with intoxicated guests following guidelines
- sets up and breaks down cocktail area per shift
- participates in daily meetings
- completes computer-assisted training timely
- collects orders from bartender and serves to guests
- supports a positive and inclusive work environment
- collaborates with team members for seamless service
- maintains knowledge of in-house services and local information
- maintains cleanliness of tables
- upsells premium beverages
- uses guest names when possible
- adheres to uniform standards
- follows health and safety guidelines
- processes guest payments accurately
- completes all opening and closing side work
- ensures responsible alcohol service compliance
- serves food items as required
- operates POS system according to financial protocols
- reports punctuality and attendance per policy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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