Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $9.75 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training opportunities
Job Description
PBR Cary is North Carolina's premier country bar, inspired by the toughest sport on dirt - bull riding. This establishment brings an authentic cowboy and cowgirl spirit to the heart of Cary, combining the excitement of country living with the vibrant atmosphere of a top-notch nightlife venue. PBR Cary offers patrons an unforgettable experience with line dancing, cold beer, hard drinks, and occasional bull riding events. The venue is known for its lively crowd, western-themed entertainment, and dedication to providing a fun and safe environment for guests of all ages who want to embrace their inner country spirit.
The cocktail position at PBR Cary is pivotal to delivering the exceptional service and dynamic vibe the bar is famous for. This role demands a friendly, energetic, and professional individual who thrives in a fast-paced environment. The cocktail server will be responsible for greeting guests with a warm welcome, taking beverage and food orders promptly, and delivering drinks efficiently, all while upselling menu items to maximize customer satisfaction and sales. Beyond just serving drinks, the cocktail server functions as a vital part of the guest experience by communicating effectively with guests and coworkers, maintaining cleanliness and order behind the bar area, and ensuring compliance with all alcohol service regulations.
PBR Cary prides itself on its commitment to guest safety and satisfaction. Therefore, the cocktail server must be vigilant in checking identification, monitoring guest alcohol consumption, and following all house policies related to responsible service of alcoholic beverages. They must also be capable of handling all assigned side work, including inventory management and ensuring the accuracy of sales transactions. Teamwork is essential at PBR Cary, as the cocktail server must coordinate closely with bartenders, kitchen staff, and management to ensure smooth operations throughout the venue.
The role requires not only practical bartending and customer service skills but also a genuine passion for hospitality and a love for the country lifestyle. Candidates should be prepared to work nights, weekends, and holidays to accommodate the bar's busy schedule. Physical endurance is necessary to handle lifting and standing for extended periods during shifts. Ultimately, the cocktail server at PBR Cary is the face of the bar's excitement and southern charm, creating memorable experiences for patrons and upholding the venue's reputation as North Carolina's most stunning country bar.
The cocktail position at PBR Cary is pivotal to delivering the exceptional service and dynamic vibe the bar is famous for. This role demands a friendly, energetic, and professional individual who thrives in a fast-paced environment. The cocktail server will be responsible for greeting guests with a warm welcome, taking beverage and food orders promptly, and delivering drinks efficiently, all while upselling menu items to maximize customer satisfaction and sales. Beyond just serving drinks, the cocktail server functions as a vital part of the guest experience by communicating effectively with guests and coworkers, maintaining cleanliness and order behind the bar area, and ensuring compliance with all alcohol service regulations.
PBR Cary prides itself on its commitment to guest safety and satisfaction. Therefore, the cocktail server must be vigilant in checking identification, monitoring guest alcohol consumption, and following all house policies related to responsible service of alcoholic beverages. They must also be capable of handling all assigned side work, including inventory management and ensuring the accuracy of sales transactions. Teamwork is essential at PBR Cary, as the cocktail server must coordinate closely with bartenders, kitchen staff, and management to ensure smooth operations throughout the venue.
The role requires not only practical bartending and customer service skills but also a genuine passion for hospitality and a love for the country lifestyle. Candidates should be prepared to work nights, weekends, and holidays to accommodate the bar's busy schedule. Physical endurance is necessary to handle lifting and standing for extended periods during shifts. Ultimately, the cocktail server at PBR Cary is the face of the bar's excitement and southern charm, creating memorable experiences for patrons and upholding the venue's reputation as North Carolina's most stunning country bar.
Job Requirements
- At least 1 year of serving experience in a fast-paced food and beverage venue
- must meet state legal age requirements
- ability to communicate effectively in English
- must be courteous, pleasant, and professional
- alcohol awareness certification or valid food handler card if required by local or state laws
- ability to perform physical tasks such as lifting up to 50 pounds
- ability to stand and move efficiently during shifts
- willingness to work nights, weekends, and holidays
Job Qualifications
- At least 1 year of serving experience in a fast-paced food and beverage venue, preferably nightclub environment
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments preferred
- must meet state legal age requirements
- must speak fluent English, other languages preferred
- must be courteous, pleasant, and good-natured
- strong communication skills for interactions with guests, bartenders, wait staff, cooks, and supervisors
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government
- reading and writing abilities for order taking and paperwork
- basic math skills for handling cash and credit transactions
- willingness to work nights, weekends, and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- serve cocktails and/or menu items to bar guests
- up-sell when taking orders
- show energy, outgoing personality, and professionalism at all times
- provide outstanding and professional service with a smile
- communicate effectively and clearly with co-workers and kitchen staff verbally and via point of sales system
- communicate with guests clearly, patiently, and with good humor
- be well-versed in all concept products and menu items to guide guest experience and sell food and beverage items
- consistently check guests' identification to ensure minimum age requirements
- monitor guest behavior and alcohol consumption to determine when to cease alcohol service
- notify management of excessive alcohol consumption or impaired guests
- complete all assigned side work
- accurately account for all sales and payments
- alert management of service or safety issues
- make appropriate service recovery gestures
- promote teamwork and quality service through communication with other departments
- coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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