Cocktail Server (Part Time)

Henderson, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

training programs

flexible scheduling

Job Description

Club Fortune Casino is a premier entertainment destination known for its vibrant gaming experience and exceptional customer service. Located in the heart of the city, this casino offers a diverse range of gaming options including slot machines, table games, and exciting promotions tailored to ensure every guest enjoys their visit. As a well-established venue committed to excellence in hospitality, Club Fortune Casino invests in its team by fostering a positive work environment where employees can thrive and guests can expect top-tier service. The casino prides itself on its engaging atmosphere, where players can relax, socialize, and enjoy a memorable gaming experience in a safe and welcoming environment.\n\nThe Beverage Server role at Club Fortune Casino is pivotal in enhancing the overall guest experience by providing prompt, courteous beverage service with the goal of ensuring customer satisfaction and encouraging repeat patronage. This role demands an individual who can skillfully manage customer interactions, foster a friendly and personalized atmosphere, and uphold all relevant safety and alcohol service laws. Beverage Server responsibilities extend beyond just serving drinks; they include promoting the casino’s player tracking programs, accurately processing drink orders, and maintaining cleanliness and orderliness within the casino area. The position requires vigilance in monitoring customers' minimum bets on slot machines as a condition for drink service and the ability to support bartenders by occasionally stepping into bartending duties. Candidates will also assist with jackpot payouts when needed, adding to the dynamic and multifaceted nature of the job.\n\nThe Beverage Server must have excellent communication skills, a strong understanding of alcoholic beverages, and a customer-oriented approach to service. They are expected to represent the casino with a friendly and helpful demeanor, comply with grooming and hygiene standards, and work efficiently in a bustling casino environment filled with noise and smoke. Physical fitness is important, as the position involves standing, walking, bending, carrying trays, and working in a potentially smoky and noisy setting. Additionally, candidates must be at least 21 years old due to state liquor laws and possess a Gaming Control Board Registration. Overall, this role offers a rewarding opportunity for individuals passionate about hospitality and gaming, aiming to contribute to an outstanding guest experience in a vibrant casino environment.

Job Requirements

Must be 21 years of age to be in compliance with state/governmental liquor laws
Minimum 1 year prior cocktail serving/bartending experience preferred
Ability to communicate effectively in English
Ability to lift up to 30 lbs and carry serving trays
Ability to stand, walk, bend, and move freely throughout congested areas of casino
Ability to work while being subjected to tobacco smoke and noise from casino environment
Able to stand and walk for long periods of time

Job Qualifications

Must be 21 years of age to be in compliance with state/governmental liquor laws
Minimum 1 year prior cocktail serving/bartending experience preferred
Must be able to communicate effectively in English language
Working knowledge of alcoholic drinks
Ability to represent property with a friendly, positive, helpful approach
Ability to meet company grooming, hygiene and appearance standards
Ability to interact with management, employees and guests in an efficient, effective, courteous manner
Gaming Control Board Registration

Job Duties

Provides customer service to Club Fortune Casino guests in efficient, courteous manner, endeavoring to remember frequent players and establish personal contact in order to make guest feel comfortable and welcome
Understands and promotes the player tracking program and other casino promotions
Takes and delivers drink orders accurately from customers in casino
Ensures that customers are playing at the slot machines with minimum bet or greater prior to serving drinks
Gives drink order requests to bartender
Removes empty glasses and bottles from casino area
Empties ashtrays, cleans ashes and spills on slot machines
Complies with all Federal, state, and local laws pertaining to alcohol and safety
Reports or corrects unsafe work environment conditions immediately upon discovery to uphold safety and cleanliness in the work environment
Acts as a Bartender at times
May be asked to assist with Jackpot payouts