Cocktail Server (Part Time)

The Hilton Santa Clara is a prestigious and globally recognized hotel brand known for delivering exceptional hospitality experiences. Located in the heart of Santa Clara, this hotel prides itself on providing a welcoming atmosphere combined with top-notch services for both leisure and business travelers. Hilton Santa Clara offers a wide range of amenities including elegant rooms, fine dining, and event hosting facilities, making it a sought-after destination for guests seeking comfort, convenience, and impeccable service. As a part of the Hilton Hotels & Resorts family, this property is committed to upholding the highest standards of guest satisfaction and employee welfare, ensuring a supportive and inclusive workplace environment. The hotel operates with a strong focus on teamwork, professional growth, and community involvement, adapting to the dynamic needs of its clientele while fostering a culture of hospitality excellence.

The role of Cocktail Server at Hilton Santa Clara is an exciting opportunity for individuals passionate about delivering outstanding food and beverage service within a high-energy and upscale environment. This position involves interacting directly with guests to take and serve their orders courteously and efficiently, maintaining a high level of guest satisfaction throughout their dining experience. Compensation for this role is $19.00 an hour, reflecting the value Hilton places on experienced and dedicated team members. Candidates must have an open and flexible schedule, including availability for two night shifts and additional hours on event days and the prior day, demonstrating commitment and adaptability. The Cocktail Server is expected to embody a 'Can Do' attitude, exuding genuine hospitality and attentiveness in every guest interaction.

Serving as a vital link between the bar, kitchen, and guests, the Cocktail Server plays an essential part in creating memorable experiences by ensuring that orders are accurate, delivered promptly, and presented appealingly. The server will prepare lounge tables, offer detailed menu and beverage information, upsell strategic items, and assist the bartender as necessary to exceed guest expectations. Maintaining cleanliness and organization in server areas and managing side work duties are also integral to this role. This position requires proactive problem-solving skills to address any guest concerns with empathy and professionalism, guaranteeing 100 percent guest satisfaction. Ideal candidates will have at least one year of experience working in a high volume bar setting along with required certifications such as the California Food Handler's Card and Responsible Beverage Service (RBS) Certification. Hilton Santa Clara supports career development and growth with benefits including vacation, holiday and sick pay, medical and dental coverage, pension plans, hotel room discounts, and various employee discount programs. This opportunity is perfect for those seeking a dynamic, rewarding role within a leading hospitality brand that values diversity, inclusion, and equal opportunity employment.