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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Night Shifts
Benefits
Vacation pay
Holiday pay
sick pay
Medical insurance
Dental Insurance
Pension Plan
Hotel Room Discount
Free parking
401(k) - 4% match
discount programs
education assistance program
Shoes for Crews
Commuter Benefits
meal provided
Travel discount rates
Job Description
The Hilton Santa Clara is a prestigious and globally recognized hotel brand known for delivering exceptional hospitality experiences. Located in the heart of Santa Clara, this hotel prides itself on providing a welcoming atmosphere combined with top-notch services for both leisure and business travelers. Hilton Santa Clara offers a wide range of amenities including elegant rooms, fine dining, and event hosting facilities, making it a sought-after destination for guests seeking comfort, convenience, and impeccable service. As a part of the Hilton Hotels & Resorts family, this property is committed to upholding the highest standards of guest satisfaction and employee welfare,... Show More
Job Requirements
- 1 year experience in a high volume bar
- valid CA Food Handler's Card
- RBS Certification
- flexible availability to work two night shifts and event days
- ability to provide courteous and efficient service
- strong communication skills
- capability to perform physical tasks related to serving food and beverages
Job Qualifications
- 1 year experience in a high volume bar
- valid CA Food Handler's Card
- RBS Certification
- excellent interpersonal and communication skills
- ability to work flexible hours including nights and event days
- strong teamwork and guest service orientation
Job Duties
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate
- performs other duties as required to provide "Can Do" attitude and genuine hospitality
- provides food and beverage service to guests
- sets up lounge tables with clean menus, table tents and candles
- provides guest with overview of menu and beverage choices
- takes guests' food and beverage order - provides explanation of menu and upsells
- consolidates and picks up food and beverages which have been ordered ensuring that all necessary/appropriate condiments are served with the appropriate dishes
- clears cocktail tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
- cleans tables, chairs and floor area
- assists bartender as necessary to meet and exceed the guests' expectations
- completes all side work assignments
- sets up and maintains appearance of server areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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