Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid community service days
Job Description
Valencia Hotel Group is an esteemed collection of luxury hotels that uniquely blend modern design with classic character to provide an exceptional experience for today's passionate traveler. Known for their award-winning hospitality, these hotels prioritize guests' comfort through sophisticated atmospheres and high standards of service. Each hotel within the collection is intentionally designed to reflect a combination of aesthetic elegance and practical functionality, making them sought-after destinations for both leisure and business travelers. The group is recognized not just for its distinctive ambiance but also for cultivating an empowering work environment where team members can excel and contribute meaningfully to the guest experience. Valencia Hotel Group is committed to inclusion and diversity, ensuring equal employment opportunities across all levels of their organization. They foster an empowering culture where every employee is encouraged to exceed expectations and provide memorable service in a luxurious setting.
The role of Cocktail Server at Valencia Hotel Collection is pivotal in delivering an upscale guest experience in various settings including bars, lounges, libraries, and terraces. This position demands a dynamic individual with strong product knowledge, attention to detail, and a warm, professional demeanor. The Cocktail Server not only serves drinks and light fare but also serves as the ambassador of hospitality, fostering a welcoming and engaging atmosphere that encourages return visits. This role is ideal for candidates who thrive in a fast-paced, high-interaction environment and who possess multitasking skills and composure under pressure.
As a Cocktail Server, you will be responsible for greeting guests promptly and professionally, taking accurate beverage and food orders, and ensuring timely and courteous service in accordance with Valencia Hotel Group’s elevated standards. You will collaborate closely with bartenders and kitchen staff to guarantee seamless service flow while adhering strictly to all safety and alcohol service guidelines. In addition to operational duties, you will also engage with guests on a personal level, offering tailored recommendations and maintaining a thorough knowledge of hotel amenities to enhance the overall guest experience.
This position requires the ability to stand and walk for extended periods while executing duties that include lifting and carrying trays and supplies safely. The working environment is both dynamic and stimulating, featuring fast-paced settings like bars and terraces that operate during evenings, weekends, and holidays. Valencia Hotel Group supports its employees through ongoing training and development opportunities, encouraging continuous improvement and team collaboration.
Valencia Hotel Group’s Cocktail Server role offers an opportunity to build a rewarding career in hospitality while working with a respected and inclusive employer. Benefits include competitive medical, dental, and life insurance, paid time off, and paid community service days, underscoring the company’s commitment to employee well-being and engagement. Join Valencia Hotel Collection and become a part of a top-tier team dedicated to excellence and guest satisfaction.
The role of Cocktail Server at Valencia Hotel Collection is pivotal in delivering an upscale guest experience in various settings including bars, lounges, libraries, and terraces. This position demands a dynamic individual with strong product knowledge, attention to detail, and a warm, professional demeanor. The Cocktail Server not only serves drinks and light fare but also serves as the ambassador of hospitality, fostering a welcoming and engaging atmosphere that encourages return visits. This role is ideal for candidates who thrive in a fast-paced, high-interaction environment and who possess multitasking skills and composure under pressure.
As a Cocktail Server, you will be responsible for greeting guests promptly and professionally, taking accurate beverage and food orders, and ensuring timely and courteous service in accordance with Valencia Hotel Group’s elevated standards. You will collaborate closely with bartenders and kitchen staff to guarantee seamless service flow while adhering strictly to all safety and alcohol service guidelines. In addition to operational duties, you will also engage with guests on a personal level, offering tailored recommendations and maintaining a thorough knowledge of hotel amenities to enhance the overall guest experience.
This position requires the ability to stand and walk for extended periods while executing duties that include lifting and carrying trays and supplies safely. The working environment is both dynamic and stimulating, featuring fast-paced settings like bars and terraces that operate during evenings, weekends, and holidays. Valencia Hotel Group supports its employees through ongoing training and development opportunities, encouraging continuous improvement and team collaboration.
Valencia Hotel Group’s Cocktail Server role offers an opportunity to build a rewarding career in hospitality while working with a respected and inclusive employer. Benefits include competitive medical, dental, and life insurance, paid time off, and paid community service days, underscoring the company’s commitment to employee well-being and engagement. Join Valencia Hotel Collection and become a part of a top-tier team dedicated to excellence and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Prior serving experience preferred
- Effective communication skills
- Ability to multitask in a fast-paced environment
- Composure and patience under pressure
- Valid TABC certification
- Valid Food Handler’s certificate
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 50 lbs
- Willingness to work evenings weekends and holidays
Job Qualifications
- Strong verbal and written communication skills
- Handling difficult customers or complaints with professionalism
- Multitasking effectively in a fast-paced environment
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
- Serve food alcoholic and non-alcoholic beverages to hotel guests and visitors in accordance with standard recipes and hotel guidelines
- Follow guidelines established with regards to age identification for suspected minors and when dealing with an intoxicated customer
- High school or equivalent education required
- TABC and Food Handler’s certificates
Job Duties
- Greet guests promptly and professionally creating a warm and engaging atmosphere
- Take and accurately input beverage and food orders into the POS system
- Serve cocktails wine beer and menu items efficiently and according to service standards
- Ensure all orders are rung in before being prepared or delivered
- Maintain full knowledge of cocktail menus spirits wine and daily specials
- Check back with guests to ensure satisfaction and anticipate additional needs
- Process payments accurately and handle cash credit transactions responsibly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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