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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $10.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid community service days
Job Description
Valencia Hotel Group is a renowned hospitality company that operates a distinctive collection of hotels catering to modern-day travelers seeking a blend of contemporary design and classic charm. Each property within the Valencia Hotel Collection is thoughtfully crafted to emphasize exceptional guest experiences, combining stylish aesthetics with top-notch amenities. As an award-winning organization, Valencia Hotel Group prides itself on cultivating a team-oriented environment where employees are empowered to deliver outstanding customer service. The company fosters a culture that values teamwork, professionalism, and innovation, ensuring that every interaction with guests creates memorable moments. With a commitment to diversity and equal opportunity,... Show More
Job Requirements
- High school or equivalent education
- Serving experience preferred
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 50 lbs
- Strong verbal communication skills
- Excellent customer service skills
- Knowledge of cash handling procedures
- Ability to multitask and work in a fast-paced environment
- Ability to comply with alcohol service laws and verification processes
Job Qualifications
- Strong verbal and written communication skills
- Handling difficult customers or complaints with professionalism
- Multitasking effectively in a fast-paced environment
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
- Serve food, alcoholic, and non-alcoholic beverages to hotel guests and visitors in accordance with standard recipes and hotel guidelines
- Follows guidelines established with regards to age identification for suspected minors and when dealing with an intoxicated customer
- High school or equivalent education required
- TABC and Food Handler's certificates
Job Duties
- Greet guests promptly and professionally, creating a warm and engaging atmosphere
- Take and accurately input beverage and food orders into the POS system
- Serve cocktails, wine, beer, and menu items efficiently and according to service standards
- Ensure all orders are rung in before being prepared or delivered
- Maintain full knowledge of cocktail menus, spirits, wine, and daily specials
- Check back with guests to ensure satisfaction and anticipate additional needs
- Process payments accurately and handle cash/credit transactions responsibly
- Maintain cleanliness and organization of service areas, tables, and stations
- Follow all alcohol service guidelines, including verifying IDs and monitoring guest consumption
- Communicate effectively with bartenders and kitchen staff to ensure timely service
- Assist with opening, closing, and side work duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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