Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $10.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid community service days
Job Description
Valencia Hotel Group is a renowned hospitality company that operates a distinctive collection of hotels catering to modern-day travelers seeking a blend of contemporary design and classic charm. Each property within the Valencia Hotel Collection is thoughtfully crafted to emphasize exceptional guest experiences, combining stylish aesthetics with top-notch amenities. As an award-winning organization, Valencia Hotel Group prides itself on cultivating a team-oriented environment where employees are empowered to deliver outstanding customer service. The company fosters a culture that values teamwork, professionalism, and innovation, ensuring that every interaction with guests creates memorable moments. With a commitment to diversity and equal opportunity, Valencia Hotel Group actively seeks talented individuals who are passionate about hospitality and eager to contribute to a dynamic, guest-focused atmosphere.
The role of Cocktail Server at Valencia Hotel Group is an exciting opportunity to join this vibrant and dedicated team. This position is crucial in maintaining the high standards the company is known for, by delivering timely, accurate, and welcoming beverage and light food service within various elegant settings such as bars, lounges, libraries, and terraces across the hotel properties. The Cocktail Server plays a key role in crafting a refined guest experience, showcasing extensive product knowledge and an attentive approach to guest needs. This position requires someone who is detail-oriented, personable, and capable of multitasking efficiently in a fast-paced hospitality environment. As a Cocktail Server, the individual will greet guests professionally, accurately take and input orders, serve drinks and light food items, maintain cleanliness, and adhere to all alcohol service laws and company policies. Collaboration with bartenders, kitchen staff, and other hotel departments ensures seamless service delivery throughout each shift. The role demands physical stamina to stand and walk for extended periods, lift and carry trays and supplies, and execute various setup and side work duties. The ideal candidate will possess strong communication skills, the ability to manage multiple tasks simultaneously, and the patience and composure to handle guest interactions with professionalism and courtesy. This position offers a chance to thrive in a welcoming workplace that values excellence, teamwork, and guest satisfaction. The compensation and specific employment type details can be discussed during the hiring process, with the company providing competitive benefits including medical, dental, life insurance, and paid time off. Joining Valencia Hotel Group as a Cocktail Server means becoming part of an award-winning, customer-centered hospitality team dedicated to creating unique, memorable guest experiences.
The role of Cocktail Server at Valencia Hotel Group is an exciting opportunity to join this vibrant and dedicated team. This position is crucial in maintaining the high standards the company is known for, by delivering timely, accurate, and welcoming beverage and light food service within various elegant settings such as bars, lounges, libraries, and terraces across the hotel properties. The Cocktail Server plays a key role in crafting a refined guest experience, showcasing extensive product knowledge and an attentive approach to guest needs. This position requires someone who is detail-oriented, personable, and capable of multitasking efficiently in a fast-paced hospitality environment. As a Cocktail Server, the individual will greet guests professionally, accurately take and input orders, serve drinks and light food items, maintain cleanliness, and adhere to all alcohol service laws and company policies. Collaboration with bartenders, kitchen staff, and other hotel departments ensures seamless service delivery throughout each shift. The role demands physical stamina to stand and walk for extended periods, lift and carry trays and supplies, and execute various setup and side work duties. The ideal candidate will possess strong communication skills, the ability to manage multiple tasks simultaneously, and the patience and composure to handle guest interactions with professionalism and courtesy. This position offers a chance to thrive in a welcoming workplace that values excellence, teamwork, and guest satisfaction. The compensation and specific employment type details can be discussed during the hiring process, with the company providing competitive benefits including medical, dental, life insurance, and paid time off. Joining Valencia Hotel Group as a Cocktail Server means becoming part of an award-winning, customer-centered hospitality team dedicated to creating unique, memorable guest experiences.
Job Requirements
- High school or equivalent education
- Serving experience preferred
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 50 lbs
- Strong verbal communication skills
- Excellent customer service skills
- Knowledge of cash handling procedures
- Ability to multitask and work in a fast-paced environment
- Ability to comply with alcohol service laws and verification processes
Job Qualifications
- Strong verbal and written communication skills
- Handling difficult customers or complaints with professionalism
- Multitasking effectively in a fast-paced environment
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
- Serve food, alcoholic, and non-alcoholic beverages to hotel guests and visitors in accordance with standard recipes and hotel guidelines
- Follows guidelines established with regards to age identification for suspected minors and when dealing with an intoxicated customer
- High school or equivalent education required
- TABC and Food Handler's certificates
Job Duties
- Greet guests promptly and professionally, creating a warm and engaging atmosphere
- Take and accurately input beverage and food orders into the POS system
- Serve cocktails, wine, beer, and menu items efficiently and according to service standards
- Ensure all orders are rung in before being prepared or delivered
- Maintain full knowledge of cocktail menus, spirits, wine, and daily specials
- Check back with guests to ensure satisfaction and anticipate additional needs
- Process payments accurately and handle cash/credit transactions responsibly
- Maintain cleanliness and organization of service areas, tables, and stations
- Follow all alcohol service guidelines, including verifying IDs and monitoring guest consumption
- Communicate effectively with bartenders and kitchen staff to ensure timely service
- Assist with opening, closing, and side work duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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