Cocktail Server - Hilton Chicago

Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering an inclusive, vibrant workplace culture. With a rich history of welcoming more than 3 billion guests worldwide, Hilton operates a diverse portfolio of world-class brands that set high standards for quality service and innovation in travel and tourism. The company is dedicated not only to guest satisfaction but also to the growth and well-being of its team members, making it one of the world's best workplaces according to Great Place to Work and Fortune. Hilton's foundational vision is to fill the earth with the light and warmth of hospitality, a mission that continues to guide every aspect of its operations.

Joining the Hilton Hotels team as a Beverage Server means becoming an integral part of a passionate and dynamic group dedicated to spreading joy and warmth through outstanding hospitality. This role goes beyond simply serving food and beverages; it is about creating memorable experiences that enhance each guest's stay. Beverage Servers at Hilton are expected to approach their duties with enthusiasm, attention to detail, and a proactive mindset aimed at exceeding guest expectations. The position offers a starting hourly wage of $12.96 and requires flexibility in working hours, including mornings, evenings, weekends, and holidays.

In this role, you will be the face of hospitality, engaging with guests in a friendly and upbeat manner to ensure their needs are met with care and professionalism. Mastery of the menu, including knowledge of all items, promotions, and specials, is essential to confidently assist and answer guest inquiries. Efficiency and care are paramount when taking orders, entering them accurately into the point-of-sale system, and delivering them promptly. Maintaining an organized and fully stocked service station is crucial, as it supports smooth service operations.

Adherence to health, safety, sanitation, and alcohol awareness regulations is a key responsibility to preserve the well-being of both guests and team members. Hilton fosters a team environment based on core values such as hospitality, integrity, leadership, teamwork, ownership, and a focus on immediacy, encouraging team members to act with urgency and accountability.

As a Beverage Server at Hilton, you will enjoy a comprehensive benefits package designed to support your personal and professional growth. Benefits include complimentary meals, access to athletic facilities, medical insurance for you and your family, paid vacation and personal days, and exclusive discounts on hotel stays. Hilton also offers an employee stock purchase program allowing you to invest in the company at a discount, along with opportunities for continuing education and career advancement. Recognition and reward programs celebrate your contributions and dedication.

Hilton's commitment to team member well-being extends beyond the workplace with incredible travel perks offering deeply discounted stays at Hilton properties globally. You will also benefit from paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and welfare benefits. Financial security is supported through retirement plans aimed at helping you plan for the future.

Working at Hilton means joining an award-winning culture that values each team member's role in delivering excellence. Whether you are beginning your career or seeking new opportunities, Hilton provides a supportive environment that nurtures growth and success. Join Hilton to make a positive impact, enjoy unparalleled benefits, and contribute to a legacy of hospitality that changes lives worldwide.