Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $8.70
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
This job opening is for a Cocktail Server position at a resort setting, which is known for providing exceptional food and beverage services to guests in a vibrant and welcoming atmosphere. The establishment is a reputed resort that offers various amenities, including dining, gaming, and entertainment. The resort emphasizes guest satisfaction, employing a team of professionals dedicated to enhancing the overall guest experience with attentive and efficient service. For individuals passionate about the hospitality industry, this position provides an opportunity to develop and showcase mixology skills while engaging with guests in a lively environment. The company culture encourages learning, teamwork, and excellence, making it an appealing workplace for professionals aiming to advance in the food and beverage service sector.
The Cocktail Server plays an essential role in the resort's operations, particularly within the food and beverage department. The primary responsibility is to take and deliver customer orders accurately while ensuring prompt and courteous service. The server must maintain clean and well-organized tables, contribute to guest satisfaction by attending to their needs efficiently, and finalize guest checks. Since the setting includes a casino, knowledge of casino services, features, and local attractions are vital to respond accurately to guest inquiries and provide exceptional customer service.
The Cocktail Server must be well-versed in the complete menu, including cocktails, wines, beers, liquors, and non-alcoholic beverages, ensuring that they can inform and recommend selections to guests. Beyond routine serving duties, the role involves placing and garnishing cocktail orders, taking initiative in maintaining the cleanliness and stocking of service areas, and performing opening and closing duties to prepare the workstations. Handling guest complaints courteously and escalating issues properly is also a significant part of the role. This position requires someone with excellent interpersonal skills, a highly motivated and energetic personality, and a flexible attitude to adapt to varied shifts, including weekends and holidays.
The ideal candidate will have prior experience in similar food or cocktail server environments, preferably within a resort or casino setting, ensuring familiarity with the pace and expectations of such venues. Educationally, a high school diploma or GED is preferred, with proven eligibility to work in the United States. This role suits individuals aspiring to grow their hospitality career in an engaging, fast-paced environment where customer satisfaction is paramount. The compensation and employment type details can typically be discussed during the hiring process, reflecting industry standards for similar roles.
The Cocktail Server plays an essential role in the resort's operations, particularly within the food and beverage department. The primary responsibility is to take and deliver customer orders accurately while ensuring prompt and courteous service. The server must maintain clean and well-organized tables, contribute to guest satisfaction by attending to their needs efficiently, and finalize guest checks. Since the setting includes a casino, knowledge of casino services, features, and local attractions are vital to respond accurately to guest inquiries and provide exceptional customer service.
The Cocktail Server must be well-versed in the complete menu, including cocktails, wines, beers, liquors, and non-alcoholic beverages, ensuring that they can inform and recommend selections to guests. Beyond routine serving duties, the role involves placing and garnishing cocktail orders, taking initiative in maintaining the cleanliness and stocking of service areas, and performing opening and closing duties to prepare the workstations. Handling guest complaints courteously and escalating issues properly is also a significant part of the role. This position requires someone with excellent interpersonal skills, a highly motivated and energetic personality, and a flexible attitude to adapt to varied shifts, including weekends and holidays.
The ideal candidate will have prior experience in similar food or cocktail server environments, preferably within a resort or casino setting, ensuring familiarity with the pace and expectations of such venues. Educationally, a high school diploma or GED is preferred, with proven eligibility to work in the United States. This role suits individuals aspiring to grow their hospitality career in an engaging, fast-paced environment where customer satisfaction is paramount. The compensation and employment type details can typically be discussed during the hiring process, reflecting industry standards for similar roles.
Job Requirements
- Proof of eligibility to work in the United States
- work varied shifts, to include weekends and holidays required
- experience working in a similar resort setting preferred
- performs other job-related duties as requested
Job Qualifications
- High school diploma or GED preferred
- 6+ months of prior relevant experience as a cocktail and/or food server in a similar environment preferred
- knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
- highly motivated and energetic personality
- ability to take initiative and exhibit flexibility
- excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
- ability to lead and mentor a team
Job Duties
- Take order(s), and serve food and drinks efficiently and accurately in work area as applicable
- place order(s), and garnish and serve cocktails to guests
- maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
- knowledge of casino services, features, local attractions and activities to respond to guest inquiries accurately
- perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas
- resolve guest complaints within scope of authority
- otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Job Criteria
Experience
No experience required
Job Location
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