Truluck's logo

Cocktail Server (Fine Dining-Arboretum)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.00 - $16.25
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Work Schedule

Flexible
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Benefits

Daily Shift Meals
Performance based culture
Health Insurance
Vision Insurance
Dental Insurance
employee discount
Paid Time Off
flexible schedule
401(k) with match

Job Description

Truluck's is a renowned fine dining establishment that has built a stellar reputation for elevating the dining experience through its steadfast commitment to core values such as Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy. Rooted in these principles, Truluck's creates not just meals but exhilarating moments and lasting memories that resonate deeply with every guest who walks through the doors. As a distinguished seafood and steakhouse restaurant, Truluck's proudly serves an affluent clientele, offering a refined atmosphere where quality meets comfort in perfect harmony.

The role of a Fine Dining Cocktail Server at Truluck's is a unique opportunity for hospitality professionals who excel in a fast-paced, high-end dining environment. This position demands a dedication to superior service, an impeccable appearance, and the ability to create connections with guests through warmth and professionalism. With a lively, upscale live entertainment lounge, servers at Truluck's are entrusted with delivering an unforgettable experience that complements world-class culinary offerings and expertly crafted specialty cocktails.

Candidates considered for this role must bring a minimum of five years of hospitality experience, coupled with a track record of professionalism, accountability, and teamwork. Truluck's embraces a culture where its staff are 'ladies and gentlemen serving ladies and gentlemen,' emphasizing mutual respect and high standards. Successful cocktail servers will handle responsibilities such as liquor service compliance, cocktail lounge maintenance, POS system operations, and creating personalized guest interactions that enhance loyalty and satisfaction.

This full-time position offers competitive compensation ranging from $55,000 to $100,000 inclusive of hourly wages and tips. Truluck's also provides valuable employee benefits, including health, vision, dental insurance for employees working 30 or more hours weekly, a 401(k) plan with company match after one year of service, paid time off, flexible scheduling, daily shift meals, and an employee discount. This supportive environment is designed to promote a high-performance culture where employees can thrive while delivering exceptional service.

Those who join Truluck's team can expect ongoing training to keep their product knowledge sharp and their service skills at the industry's forefront. The role encompasses various duties, from checking IDs and maintaining cleanliness, to ensuring bar safety, adhering to legal regulations, and collaborating closely with the leadership and service teams. Truluck's fosters a workplace where integrity, discipline, and excellence go hand-in-hand, creating an unmatched work experience for fine dining professionals dedicated to their craft.

Job Requirements

  • Minimum 3 years previous hospitality experience
  • knowledge of bar and restaurant service and pleasant attitude
  • beliefs and behaviors that reflect integrity and discipline
  • must be able to stand for 9 hours
  • ability to perform all job functions while wearing the specified uniform including proper footwear
  • should possess good communication skills
  • command of the English language
  • basic computer usage skills
  • ability to carry and lift trays up to 20 lbs
  • must have a telephone number where they can be reached

Job Qualifications

  • Minimum of 5 years previous hospitality experience
  • proven track record of professionalism, accountability, and team commitment
  • knowledge of bar and restaurant service
  • pleasant attitude
  • beliefs and behaviors that reflect integrity and discipline
  • good communication skills
  • command of the English language
  • basic computer usage skills
  • ability to carry and lift small and large trays up to 20 lbs

Job Duties

  • Display southern hospitality and connect with guests while developing loyal guests
  • keep a clean and professional appearance according to our company standards
  • work with teamwork always in mind
  • is aware of and abides by all liquor service laws
  • must pass alcohol certification examination
  • responsible for checking proper and legal identification of anyone who appears to be under the age of 25
  • perform cocktail lounge set-up, running side work and closing duties
  • serve guests according to steps in service and scripts as trained
  • responsible for table maintenance and cocktail lounge cleanliness
  • maintain cocktail lounge, dining room, and service area safety and sanitation
  • perform job functions in accordance with performance standards
  • possess and maintain product knowledge through continuous weekly education
  • must pass all tests with a grade of 90% or higher
  • maintain bar safety and sanitation
  • operate the POS computerized cash register system and accept payments according to company cash handling policies
  • avoid leaving work area during peak periods
  • communicate needs to leadership team or servers
  • take breaks only at non-busy periods in compliance with the Ambassador Handbook
  • smoking is not allowed on premises at any time
  • cell phone usage is not permitted on premises at any time
  • lawfully declares tips according to tip declaration procedure
  • perform other related duties as assigned by the leadership team

Job Criteria

Experience

No experience required


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