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Cocktail Server- Eldorado

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development

Job Description

Caesars Entertainment is a world-renowned entertainment and hospitality company, known for its iconic resorts, casinos, and entertainment venues across the globe. Rooted in a mission to create extraordinary experiences, Caesars provides guests with a unique blend of world-class service, vibrant entertainment, and luxurious accommodations. The company is committed to upholding its core values which emphasize trailblazing innovation, teamwork, and a customer-centric approach that ensures every guest enjoys a memorable, engaging experience. With a culture that embraces diversity, equity, and inclusion, Caesars Entertainment also places great importance on social responsibility and community impact through its People Planet Play framework. This dedication extends not only to its guests but also to its team members, creating an enriching work environment that promotes personal growth and collective success.

Located in Reno, Nevada, the Eldorado property under Caesars Entertainment offers a dynamic, on-site work environment. The role of a Cocktail Server plays a crucial part in providing exceptional guest service in this lively setting. Cocktail Servers are frontline ambassadors in the gaming and entertainment areas, enhancing the guest experience by offering and delivering beverages promptly and courteously while representing the company’s high standards of service and hospitality. This position is both customer-facing and interactive, requiring attention to detail, strong communication skills, and a welcoming, upbeat attitude. The Cocktail Server is responsible for ensuring guests feel valued and engaged, which includes taking and delivering drink orders, promoting specials, maintaining cleanliness, and participating in interactive entertainment with guests and team members. The employment type for this position is on-site, and while specific salary details are not indicated here, the role offers opportunities for tips and advancement within Caesars Entertainment’s vast network. The Cocktail Server is integral in creating an atmosphere where guests not only enjoy excellent drinks but also feel part of a spectacular and immersive experience that Caesars prides itself on. This role demands flexibility, stamina, and a professional demeanor, as it involves standing, walking, and interacting with guests for extended periods in possibly varying environmental conditions. The Cocktail Server contributes directly to Caesars’ vision of creating spectacular worlds that inspire and connect, embodying the mission to "Create the Extraordinary."

Job Requirements

  • High school diploma or equivalent
  • Ability to understand and comply with all department and company policies and procedures, rules and regulations
  • Skill in establishing and maintaining effective working relationships with staff and guests
  • Ability to read, write, and communicate verbally in English
  • Work may be performed in unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated areas
  • Work may involve areas with limited access and slippery surfaces
  • Constant contact with guests and team members
  • Ability to enter and exit through a Team Member entrance involving four flights of stairs
  • Requires mobility 100% of the shift
  • Requires occasional bending, reaching, pushing, pulling, firm grasping and finger dexterity
  • Frequent standing, walking, lifting/carrying up to 25 lbs
  • Requires normal senses of vision, smell, taste, touch and sound
  • Ability to perform simple tasks, reading, writing, math, memorization of drink orders

Job Qualifications

  • High school diploma or equivalent
  • Ability to understand and comply with department and company policies
  • Skill in establishing and maintaining effective working relationships with staff and guests
  • Ability to read, write, and communicate verbally in English
  • Excellent communication and interpersonal skills
  • Ability to provide service excellence and maintain a fun and safe environment

Job Duties

  • Take drink orders from guests
  • Arrange orders in specific sequence
  • Call orders to bartender
  • Garnish drinks
  • Deliver correct drink to guest
  • Smile and thank guests
  • Engage in interactive promotional entertainment with guests and team members

Job Criteria

Experience

Entry Level (1-2 years)


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