Cocktail Server, Bernard's - Waldorf Astoria Chicago

Waldorf Astoria Chicago is a distinguished luxury hotel located in Chicago's prestigious Gold Coast neighborhood. Known as one of the Best Hotels in the World and Chicago, it boasts the AAA-Five-Diamond and Forbes 4-Star ratings, reflecting its commitment to excellence in hospitality. Situated among the renowned Oak Street retailers, the beach, Rush Street restaurants and nightlife, and The Magnificent Mile, the hotel provides guests with a premier location to experience both comfort and convenience. Reminiscent of the grand Parisian hotels of the 1920s, this elegant establishment features 215 rooms, over 5,000 square feet of meeting space, and four distinct food and beverage outlets, including a fine dining restaurant, two vibrant bars, and room service. Waldorf Astoria Chicago prides itself on creating unforgettable experiences for its guests, meaningful career opportunities for its team members, and making a positive impact in the local community.

The Cocktail Server position at Bernard's Bar within the Waldorf Astoria Chicago offers a unique chance to join a team dedicated to luxury hospitality and exceptional service. As a Cocktail Server, you will be the face of the hotel's renowned beverage service, providing guests with an exceptional experience characterized by warmth, professionalism, and detailed knowledge of the craft cocktail culture. This role demands a passion for hospitality, a deep understanding of cocktail preparation and presentation, and the ability to engage guests with a friendly and upbeat demeanor.

In this role, you will work collaboratively within a unionized environment (Local 1 Union), which requires full open availability and flexibility regarding work hours and schedules. The position does not guarantee full-time hours and scheduling is based on seniority and business needs. The environment fosters a dynamic and fast-paced hospitality experience where attention to detail, compliance with health and safety regulations, and the ability to create memorable moments for guests are paramount. Your responsibilities will include mastering the cocktail menu and specials, delivering efficient and courteous service, maintaining a well-organized service station, and adhering strictly to all safety and alcohol service regulations.

Ideal candidates for this position will have at least two years of experience in a luxury or craft cocktail-driven setting, possession of active BASSET and ServSafe/Food Safety certifications, and the poise and professionalism that align with Waldorf Astoria's high standards. This opportunity at Waldorf Astoria Chicago is not just about serving drinks; it's about curating an experience that reflects the elegance and high standards of a world-class luxury hospitality brand. Joining Waldorf Astoria means becoming part of a global leader in hospitality that values teamwork, integrity, leadership, and a commitment to making every guest's stay memorable.

Hilton, the parent company of Waldorf Astoria, offers a comprehensive package of benefits to support your well-being, including exclusive travel discounts, employee stock purchase programs, paid parental leave, caregiving support, mental health resources, and generous paid time off. As part of an award-winning workplace culture recognized by Great Place to Work and Fortune, you will be joining a supportive team that invests in your professional growth and personal happiness. Whether you are beginning your career or seeking growth within the hospitality industry, this role at Waldorf Astoria Chicago presents a rewarding opportunity to contribute to a prestigious brand noted for its exceptional guest experiences and distinguished reputation.