Cocktail Server - Bernadette's (Oak Room)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Equal opportunity employer

Job Description

Ten Five Hospitality is a renowned hospitality group recognized for its commitment to creating unique and elevated dining experiences. With its newest venture launching in Georgetown, Ten Five Hospitality is set to continue its legacy of excellence by introducing an innovative restaurant and lounge concept. This new establishment aims to blend sophisticated ambiance with exceptional service, catering to guests who seek not only quality food and beverages but also a memorable and personalized hospitality experience. The restaurant and lounge will emphasize fine dining, signature cocktails, and a warm, inviting atmosphere that reflects the vibrant cultural and culinary scene of Georgetown. Ten Five Hospitality prides itself on fostering a dynamic work environment where employees are valued as essential contributors to the company's success and guest satisfaction. With a focus on teamwork, professionalism, and continuous growth, Ten Five Hospitality offers a career platform for those passionate about hospitality and dedicated to service excellence.

The Cocktail Server position at this new Georgetown location plays a crucial role in embodying the brand's mission to deliver elevated dining experiences. Cocktail Servers are the frontline ambassadors of hospitality, responsible for providing attentive, personalized beverage service that ensures every guest feels welcomed and valued. This position demands a deep understanding of beverage products, exceptional interpersonal skills, and the ability to anticipate and respond to guest needs swiftly in a fast-paced, service-oriented environment. The ideal candidate will bring a minimum of two years of solid cocktail serving experience, a professional demeanor, and a genuine passion for creating memorable guest interactions. Key responsibilities include greeting guests warmly, offering knowledgeable suggestions, maintaining cleanliness and orderliness, and ensuring compliance with health and safety regulations. The role also requires proficiency in point-of-sale (POS) systems, proper handling of cash and payment cards, and the ability to manage potentially challenging situations, such as interacting with intoxicated guests responsibly and safely. This position requires flexibility, with availability to work evenings, weekends, and holidays as required. Physical stamina is essential as the role involves prolonged periods of physical activity, including lifting and constant movement. Joining Ten Five Hospitality means becoming part of a team dedicated to delivering excellence and innovation in the hospitality industry, making it an ideal opportunity for motivated cocktail servers seeking to advance their careers in a supportive and dynamic setting.

Job Requirements

  • Must be at least 21 years of age
  • Two years of cocktail serving experience
  • Experience in a fast-paced environment
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Physical ability to perform job duties including lifting up to 50 lbs and standing for extended periods
  • Strong knowledge of food and beverage products
  • Ability to operate POS systems and handle cash/payment card transactions
  • Excellent communication and interpersonal skills

Job Qualifications

  • Must be at least 21 years of age
  • At least two years of previous cocktail serving experience
  • Previous experience in a fast-paced environment
  • Ability to deal with intoxicated guests in a positive and safe minded manner
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Actively contributes as a team player by being helpful and assisting when needed
  • Polished and professional demeanor

Job Duties

  • Greet guests in a positive and friendly manner and acknowledge all celebrations, anniversaries, birthdays, and other special notes that are specified
  • Ability to interact with guests to ensure guest satisfaction
  • Anticipate and accommodate guest needs
  • Maintain general cleanliness of assigned stations and venue
  • Present menus, answer questions, and make food and beverage suggestions
  • Coordinate with bartenders and support staff to ensure availability and timely, accurate drink service
  • Enter all orders accurately into the POS system and follow proper cash/payment card procedures
  • Possess complete food and beverage knowledge of all products that are being served
  • Follow all proper cash/payment card procedures
  • The ability to up-sell and offer food and beverage suggestions to guests
  • Maintaining compliance with applicable health code, dress code, and other serving standards
  • Thoroughly check ID to ensure guests are of proper drinking age
  • All other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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