Cocktail Server

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence, diversity, and inclusive work environments. With a portfolio of prestigious brands, including W Hotels, Marriott strives to deliver exceptional experiences that blend luxury with innovation. Located at 200 Lavaca St, Austin, Texas, this opportunity is part of Marriott's mission to cultivate a work environment where employees can realize their potential and contribute to a thriving global team. The company emphasizes creating memorable guest interactions rooted in genuine hospitality and superior service delivery. This role is full-time, non-management, with a pay range of $7.25 per hour, including tip eligibility, and is not a remote position.

As a Guest Service Expert at W Hotels, you will play an instrumental role in elevating the guest experience beyond just serving food and beverages. Your responsibilities will encompass a broad range of tasks, including setting tables, communicating effectively with the kitchen, engaging with guests, and maintaining cleanliness and order in work and storage areas. Your role is critical in ensuring every transaction contributes to the overall guest experience, making each visit unique and memorable. The position demands physical stamina as it involves prolonged periods of standing, walking on uneven or slippery surfaces, and performing various physical activities such as lifting, bending, reaching, and pushing objects weighing up to 50 pounds without assistance. It also requires attention to detail, including regularly reviewing menus for accuracy and adhering to company guidelines and standards. Professionalism in appearance, communication, and conduct is paramount to uphold the brand's reputation.

Marriott International values diverse backgrounds and experiences, fostering an inclusive culture where every team member is welcomed and respected. This commitment is reflected in their equal opportunity employment practices, supporting individuals regardless of disability, veteran status, or other legally protected characteristics. At W Hotels, the vibrant and open-minded culture propels innovative approaches to luxury hospitality, with a core philosophy encapsulated in their Whatever/Whenever service promise, delivering personalized, anticipatory experiences to guests. If you are original, innovative, and future-focused, joining W Hotels means becoming part of a global community where you can shine as your best self while making meaningful contributions in a dynamic environment.